Love my new rug
Love my new rug! It’s just what I wanted!
By Leslie B.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
161 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
therugdecor.com is listed under Decoration & Interior in Tampa, Florida.
therugdecor.com (therugdecor.com) has 161 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 116 reviews with 5 stars · Clear filters
Love my new rug! It’s just what I wanted!
By Leslie B.
Needed to return my rug and they were very friendly and cooperative.
By Andee C.
My original order came and while the quality and colors were AMAZING, the pattern was not symmetrical and did not look good in my space. I contacted The Rug Decor and the remade my rug to be symmetrical. They had me approve the digital rendering before it was made and they expedited the process. My rug is gorgeous and I will definitely order from them again.
By Kara
Great customer service and even better prices.
By Greg
They were very responsive and were accommodating with shipping times. The rug was of a very high quality, so thick and soft! The only slight issue was the colors were not quite as expected or shown in photos, but not enough to deter purchasing from them again. It was an overall great experience. Thank you!
By Lara S.
The customer service was very helpful and responsive when I accidentally ordered 2 of the same rug.
By Stephanie from Richmond, V.
Fantastic rugs! I have purchased four rugs from The Rug Decor and they are all fabulous!
By Nicholas P.
High quality rug, specific size handmade to order, absolutely worth the 6-week wait from time of placing the order to FedEx delivery from the artisans in India. Good customer service and response to emails during that time and tracking information provided once shipped. Rug arrived meticulously well wrapped and as beautiful as depicted on the RugDecor website. Glad to purchase from a company that takes pride in their products and highly recommend.
By Gardener