The design and quality of the Super…
The design and quality of the Super Tower is just perfect. Looks like I found a great option for myself.
By 13mode
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
75 reviews
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Thermaltake Technology is listed under Computers & Phones.
Thermaltake Technology (thermaltake.com) has 75 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
75 approved reviews, newest moderated first
The design and quality of the Super Tower is just perfect. Looks like I found a great option for myself.
By 13mode
Bought a power supply, not even 24 hours later it caught fire to my computer! Customer service wants you to climb Mount Everest just to compensate the damaged parts, NOT WORTH BUYING!! (Everything was hooked up correctly, the temperature was 29 degrees Celsius / 88 degrees F) Ran just fine for a few hours then caught fire. They should add a free fire extinguisher with the purchase of the power supply
By Nick
After managing to damage a fan controller in my View 37 ARGB case via my own stupidity (trust me this isnt my first rodeo in PC builds) I sent Thermaltake an email and a few pics hoping they would help me at least source a part. Within 24hrs they had sent me verification pics and had already arranged a spare. Great Customer Service.
By Doran G.
Purchased Thermaltake view 71 x 2. I am very happy with both of the cases and have had zero problems. I also have alot of their water cooling equipment. Thanks Thermaltake.
By customer
i bought the thermaltake core ring edition case, looks nice but like everyone is saying , the motherboard mount holes need work, were almost too close to board , asked about the mount point for the little buzzer , no response on several emails . They dont return emails at all
By Kenneth L W.
Tried buying replacement screws for the hinge on the glass door on the side. They sent me a warranty form to fill out for replacements. I emailed back saying I did not have the proof of purchase they were requesting because it was a gift. They did not reply to 3 emails after that, or two phone calls which required a voicemail for callback. I'll not be buying anything else from this company!
By Nick
Purchased their Gaming Chair; had queries about its spare parts availability, but my email to support got no reply at all. Their support/after sales service is non-existent; does not care to reply customer mails. No worth buying stuffs from Thermaltake!
By Music M.
The customer service of this company is unbelievable , if I could give them 100 stars then I will give to them . At 8 June I sent an email about a problem to my riser cable which included to core p3 case they didn't response to me and I think ok lets buy a new one in the future. But today after 10 days they send me a new one .They check my business address in my email signature and they send it. In the future Thermaltake will be my 1st choice in everything they sell . Thank you guys
By Akis T.