Very prompt and professional
Very prompt and professional
By Kimberly S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Very prompt and professional
By Kimberly S.
TherapyNotes has simplified everything for me – from scheduling to billing. It’s reliable, easy to use and lets me spend more time with my clients instead of paperwork.
By Ethan G.
The person that helped me was very kind. I thought my issue was complicated but he carefully led me through the steps until it was complete. I am very appreciative and grateful my issue is over and I will soon get paid. Thank you
By Anna J.
Excellent customer service. Professional and friendly every time I call them.
By Shane
TherapyNotes provides the best customer service of any business that I regularly or occasionally interact with. Their customer services reps are always professional, personable and able to resolve all questions and issues in one call. Today's call for assistance was one of many over the years that supports this positive review. The EHR is fairly easy to learn, reliable. and constantly undergoing improvements based on user input. Highly recommend!
By Amy M.
Therapy Notes has the BEST customer service! They are always kind, helpful, and knowledgeable, and give you clear instructions on how to fix something, or set something up on an account. It's a true joy to work with them because everyone works hard to help in any area that you need. Five stars without hesitation!
By Shannon K.
excellent e-Rx. the best
By Mary
It was so nice to speak with an actual support person. She was well-informed about the system, was able to quickly answer questions and walk me through some billing issues (mistakes I made). She allowed time for me to navigate new areas since billing was not in my training. Thank!
By Brenda W.