The staff member was very helpful , profession and knowlegable
The staff member was very helpful and helped me through the process and never made me feel rushed.
By sharon S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
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TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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The staff member was very helpful and helped me through the process and never made me feel rushed.
By sharon S.
Every time I call the customer support line I am greeted warmly. They have an efficient and seamless process to handling any issues. There are constant updates rolling out at the recommendation of their own customers. As the billing manager Therapy Notes has the best set up compared to other EHRs.
By Alesha J.
Every time I call TherapyNotes the staff is very friendly and helpful.
By Karen
Tech support was extremely responsive and followed up with me after my phone call until the problem was solved.
By Kate K.
TherapyNotes has been a wonderful company to work with. I recently started using TherapyNotes with my new practice, and although I was initially nervous, every time I called, I received excellent support. The customer service team was professional, easy to talk to, and made the whole process smooth and stress-free.
By Lena H.
great customer service. really helped me out
By Kevin J.
I have been using therapy notes for about 7 years now. I have only had to call support twice. When I call, the support is simple, effective, understandable and my issue is resolved in a very timely manner
By Alexandria F.
Incredibly fast response time. I sent a question and received a throuough response within 20 minutes.
By Beau