Very helpful & thorough in their…
Very helpful & thorough in their support - remained on phone with me until my question/concern was completely resolved!!
By Erin S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Very helpful & thorough in their support - remained on phone with me until my question/concern was completely resolved!!
By Erin S.
Impossibly knowledgeable and super patient and pleasant.. EVERY call made to them is met with professionalism .
By Scott S.
The customer success representative was knowledgeable, patient, and organized and helped me immensely.
By Michelle T.
Amazing team! Customer service readily available 24/7. Very efficient and patient!
By Dr. B P.
As a medical biller this is the best program I've ever used. It's transparent, straight forward, and very capable of personalization for each payer/clinician. The Therapy Notes helpline is extremely professional. Every phone call I've made has ended with feeling satisfied with the help I received. I would fully recommend Therapy Notes to any mental health clinic.
By Faith P.
I am having a great experience working with TherapyNotes. Before I had any questions, they were so attentive in checking in with me during my trial. And when I did need help, their response times were so quick and their guidance was so easy to follow and understand. I am so glad I chose to work with them for my practice!
By Alexandra
Great Customer service
By Rachael R.
I really appreciate how user friendly therapy notes are for us.
By DARRYL W.