Always patient
Always patient, willing to meet my needs. Much Appreciated!
By Jennifer G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Always patient, willing to meet my needs. Much Appreciated!
By Jennifer G.
EXCELLENT customer service and very knowledgeable and responsive. TherapyNotes is affordable, and very user friendly. I can't recommend this EHR enough. I have used many and I will not use any other EHR for my clinical/admin needs. I recommend TherapyNotes to ANYONE who is considering what EHR to use for their practice. A++++++
By Mateusz M.
Our team was able to get someone right away. They also walked us through the situation and it was successful.
By Laquita C.
Pleasant, respectful, and competent service representative
By Blake F White J.
What’s not to love about TherapyNotes? It’s a completely integrated practice management system with all the bells and whistles; with fantastic, well trained customer service reps who are available 24/7 to answer questions; and they are constantly evolving and adding new helpful features. I couldn’t be more impressed with the product itself or how well the company is run!
By Helga
KJ J. Was so kind & incredibly patient. They made me feel, not only supported, but uplifted! I always get such great care anytime I call. KJ is an amazing Customer Success Representative & incredible human.
By Julia C.
Simple to learn and use. Incredible client support. Available quickly, live helpful input and detailed followup by email. Wow.
By Frederic K.
TherapyNotes Kindness is unmatched. Honestly after a whole day of dealing with insurance and client calls, I want to just call TherapyNotes to hear a friendly voice and someone who is confident in all the information they give without misleading. 11/10 rating
By Frankie R.