Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
TherapyNotes, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
Therapy Notes is designed by and for mental health. Used another that was more for medical and it was just too difficult to keep working. Love the ease of use, responsiveness to updates and the forum help.
By R Michael L.
Response from TherapyNotes, LLC· Oct 24, 2014
Thank you!!
I have used several programs, both within the behavioral health field and outside of it, and TherapyNotes is the easiest and quickest way to keep client files.
By BDolan
Response from TherapyNotes, LLC· Oct 24, 2014
Thanks for the review!
I own a small Private Practice and was looking for software to help me run my office. TherapyNotes is wonderful. It is easy and fast.
By Jessica A.
Response from TherapyNotes, LLC· Oct 24, 2014
Thanks! Your review is wonderful as well. :)
It fulfills all my private practice needs. Fantastic quality. Easy to use.
By Sonja M.
Response from TherapyNotes, LLC· Oct 24, 2014
And we love our customers! Thanks!
TherapyNotes has been a wonderful addition to my private practice. The automatic calendar reminders have reduced the no-show rates significantly, and most of my clients like getting the text or email reminders for their next appointment. Ease of billing has been another significant factor that has reduced my non-billable office hours significantly, which means I can actually see more clients and spend less time worrying about whether or not I will actually get paid by the insurance companies. Electronic billing to insurance also means I generally get paid a lot faster than when I was doing paper claim submissions. The only con is that while you can import the scheduling calendar into other programs (such as your iphone/ipad calendar apps or Outlook), you cannot export items from these calendars back into TherapyNotes. For me as a therapist with a family with multiple calendar obligations that change frequently , this is a significant issue, but not insurmountable.
By Stephnie T.
Response from TherapyNotes, LLC· Oct 24, 2014
Thank you for the detailed review. We will be adding other calendar options in the future to make things easier for you.
I have used this company for a long time now and really like how simple yet expansive their range is. This is great, but a bit expensive. I guess you get what you pay for, and this seems worth it to me.
By Angie S.
Response from TherapyNotes, LLC· Oct 24, 2014
Thanks for the great feedback!
I think TherapyNotes is a life saver. It has all of the features needed to successfully run my practice.
By Tameka T.
Response from TherapyNotes, LLC· Oct 24, 2014
A "life saver"? Can't ask for a better review than that! Thank you!
You should try Therapy Notes. It is for your specialty and makes it easy to get the complete job done. Put the patient information in and you're ready to get started. Do your notes while seeing patient and at the end of the session sign note and submit your claim. It's that easy:)
By Cynthia C.
Response from TherapyNotes, LLC· Oct 24, 2014
Thanks for the great review! To make sure this is clear to readers, it is entirely up to the clinician if they want to do their notes during or after their session. We have customers that do both. Some of the therapy intake note may make sense to do during, so you can capture background information, and psychiatrists tend to like to do their notes during sessions. Most psychologists/therapists prefer to do their progress notes after the session. Again - it's up to you!
