Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
TherapyNotes, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
Therapy Notes Excellent customer service! Very patient with you and always willing to try and find a solution to your unique needs/questions you may have for your practice.
By Cheryl S.
Response from TherapyNotes, LLC· Jun 22, 2018
Cheryl - Thanks for the review! We are so happy that you have found our Success Team to be so supportive! We look forward to working with you!
Our practice has received EXCELLENT customer service! Staff are very knowledgeable, professional and friendly. I have called several times and EVERY TIME I CALL, I receive the same EXCELLENT SERVICE!! Therapy Notes is easy to navigate and I would highly recommend this company.
By Shirley V.
Response from TherapyNotes, LLC· Jun 22, 2018
Shirley - We are thrilled to hear that you are loving TherapyNotes and our Success Team! We really appreciate the kind words!
Support team has been really helpful as I have transitioned from an TN group to my own individual practice. Always super responsive!
By John M.
Response from TherapyNotes, LLC· Jun 22, 2018
John - Thank you so much for the review! We look forward to working with you!
TherapyNotes has been a reliable and easy to use product for me and has really helped me to organize and manage my private therapy practice. I've been even more impressed with their customer service. I almost always get through to a helpful person within just a few minutes and can rely on getting someone who is knowledgeable, helpful and friendly. TherapyNotes has the best customer service of any company I regularly work with.
By Life Balance Counseling of Michigan, P.
Response from TherapyNotes, LLC· Jun 22, 2018
Joseph - We really appreciate your detailed review! It is great to hear that you have found TherapyNotes to be user-friendly and an asset to the management of your practice. We are so proud to support you and all of our users in private practice!
Our Company has just started using Therapy Notes. We will be going live on 7/1/2018. The help that I have received so far from the phone helpline and the live chat has been amazing. I would highly recommend Therapy Notes to anyone that is looking in to this software. To everyone at Therapy Notes Thank you for all your support.
By Shirley
Response from TherapyNotes, LLC· Jun 21, 2018
Shirley - Welcome to the TherapyNotes community! We really appreciate your kind words!
Therapy Notes support staff is always quick to respond with valuable help that is easy to understand and works!
By MK D.
Response from TherapyNotes, LLC· Jun 21, 2018
MK - Thank you so much for the review! We look forward to working with you!
I have been using TherapyNotes for over two years and it has transformed my practice. They haven't made insurance companies any more generous, but they have reduced the pain by over 90%! The notes are easy to enter and manage. The reporting is very helpful in running the business.
By Tom Magnus LPC L.
Response from TherapyNotes, LLC· Jun 21, 2018
Tom - We are so happy to hear that you find TherapyNotes to be so helpful with running your business! We really appreciate the review!
TherapyNotes has been wonderful!!! The program is easy to set up and learn, and the Customer Service has been stellar. I would definitely recommend to anyone setting up their own practice!
By JoAnn Collins-Walters, Saguaro Springs Healing C.
Response from TherapyNotes, LLC· Jun 20, 2018
JoAnn - Thank you so much for the review! We really appreciate your mention of our stellar Success Team! We look forward to working with you!
