Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
TherapyNotes, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
ALWAYS PROFESSIONAL AND AMAZING AND PATIENT STAFF THANK YOU THERAPY NOTES!
By Mary A.
Response from TherapyNotes, LLC· May 10, 2019
Mary - Thank you so much for your review! We are happy to hear that you are loving TherapyNotes!
The customer service here is unparalleled. Therapy Notes is constantly integrating updates to accommodate trends in EHR systems. Very user friendly- takes the place of hiring a biller/scheduler etc.
By Melissa L.
Response from TherapyNotes, LLC· May 9, 2019
Melissa - Thank you for your wonderful review! We really appreciate your kind words, and we are so happy to hear that you find TherapyNotes to be so helpful!
Works smoothly. Intuitive, easy to use and teach to staff. Happy I switched from my old vendor!!!!
By Richard G.
Response from TherapyNotes, LLC· May 8, 2019
Richard - We really appreciate your review! We look forward to working with you!
This site is amazing! Besides being very easy to navigate their customer service is top notch! You will not be disappointed!
By Andrea P.
Response from TherapyNotes, LLC· May 8, 2019
Andrea - Thank you for your review! We appreciate the kind works about our Success Team, and we are so happy to hear that you find TherapyNotes to be easy to navigate. Thank you!
Thorough and excellent customer service. Great products. So easy and convenient.
By Araceli G.
Response from TherapyNotes, LLC· May 1, 2019
Araceli - Thanks for the review! We are happy to hear you are loving TherapyNotes!
I run a group practice and was just audited by Medicare for over 40 patients. We passed with 0 errors because therapynotes makes it impossible to not pass. The note templates create a structure that makes it fail safe in terms of ensuring all of my providers are completing their record keeping accurately and thoroughly. Thank you, Therapy Notes!
By Kristine B.
Response from TherapyNotes, LLC· Apr 18, 2019
Kristine - We really appreciate your review! We are so happy to hear that you passed your audit, and that our note templates have been such a big help with keeping your record keeping organized! Thank you!
Therapy Notes software is extremely user friendly and the To Do reminder lists are very helpful. The customer service is great, with quick responses to questions and they are always peasant to talk with.
By Joan
Response from TherapyNotes, LLC· Apr 16, 2019
Joan - Thank you so much for your review! We appreciate your kind words about our Success Team, and we are so happy to hear that you find the To Do list to be helpful!
I have been with Therapynotes since 2013 and have been very happy with their product and service. I appreciate how they have grown and added services over the years such as billing and I am excited to hear about HIPAA compliant video being in the works! My favorite aspect of Therapynotes is the excellent customer service. Over all the years every person I have interacted with has been kind, patient, and knowledgeable. They answer questions promptly and always ask if I need anything else.
By Jennifer M.
Response from TherapyNotes, LLC· Mar 18, 2019
Jennifer - Thank you so much for taking the time to write this wonderful review! We are so happy that you love TherapyNotes, and that you have had exceptional experiences with our Success Team over the years! Thank you!
