Helpful and professional
Helpful and professional
By Mary M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Helpful and professional
By Mary M.
Consistently excellent communication and resolutions to my inquiries Staff are all well trained, therapy notes support is professional & polite and always helpful!
By Ajm
The representative answered my questions kindly and professionally and sent a follow-up e/m explaining the steps needed to send the billing for our client - my experience has been this consistent every time!
By Christa P.
I needed some help with getting out medical records. I got quick, clear guided help. Thank you!
By Chris
Highly responsive to my request. Received an immediate email regarding the status of the issue.
By Lisa L.
Very helpful and always friendly.
By Shanna F.
Call was answered promptly, I received the information I needed for a client who was having a problem uploading Electra documents. I appreciated the follow-up email containing the instructions give to me verbally. This allowed me to copy and paste the relevant instructions to our client so she would have them both verbally and written as well.
By Laura O.
Available 24/7 you can not beat that.
By Susi Dalanhese, D.