Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
TherapyNotes, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
I am very happy with TherapyNotes. They are great to work with. They have great hours, and their response time is outstanding.
By Mary E.
Response from TherapyNotes, LLC· Jul 15, 2021
Mary - Thank you for your review! We are happy to hear that you are enjoying TherapyNotes!
Great customer service!
By Paul S., L.
Response from TherapyNotes, LLC· Jul 15, 2021
Paul - Thank you for your review!
TherapyNotes customer service is always very helpful!
By Jessica M.
Response from TherapyNotes, LLC· Jul 15, 2021
Jessica - We really appreciate the kind words!
These folks are top notch. Very pleasant, patient and thorough! Love this group!!!
By Audrey K.
Response from TherapyNotes, LLC· Jul 15, 2021
Audrey - Thank you so much for your review!
i have had to call Therapy Notes several times for customer support, and they are the best. The experience is always great!
By Pat S.
Response from TherapyNotes, LLC· Jul 15, 2021
Pat - Thank you so much for your review! We are happy to hear that you feel supported!
I recently completed a month using TherapyNotes. The auto-generated “To Do” list helps to keep me on track with daily planning. I am immensely impressed by the live online assistance I received. The counselors, especially Maria, were professional and patient. Maria answered all questions, provided step-by-step assistance and a written summary when our call ended. The support that TherapyNotes provides promotes confidence.
By T.Gray
Response from TherapyNotes, LLC· Jul 15, 2021
Thank you for your review! We are happy to hear that you like our To-Do List feature and that you feel supported by our Success Team!
Rick was very pleasant and gave me the information needed within minutes of my call - I appreciate his customer service disposition.
By Mirian N. S.
Response from TherapyNotes, LLC· Jul 15, 2021
Mirian - Thank you for your review!
Therapy Notes support has ALWAYS been amazing in promptly resolving issues, and answering questions. Not only is Therapy Notes helpful and responsive with their platform as it is currently, but they are also open to implementing new enhancements based on their clients' suggestions. I recommend Therapy Notes to every practice I know looking for an EHR platform.
By Stephanie J.
Response from TherapyNotes, LLC· Jul 15, 2021
Stephanie - Thank you for your review! We really appreciate the kind words!
