Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
TherapyNotes, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
I called Support for a quick question and the support person who helped me was very knowledgeable about the platform they were representing. Additionally, the support person communicated effectively. Her tone was professional and friendly.
By Skylar M.
Prompt efficient support
By KELLYE L.
The rep at Therapy Notes was very knowledgeable and had my problem solved in minutes. Their staff is always great to work with, responds quickly, and resolve the problem. I highly recommend!
By Amy
Customer rep was very patient and talked me through the issues and explained process clearly and made sure I understood everything before we ended the call.
By Samir H.
They were extremely helpful and forthcoming about what stage they were in for fixing the issue.
By Korina B.
The platform is friendly and easy to use. I really.
By MOHAMED F.
I had some questions about billing and credit card payments, I was actually hesitant to call because I thought it would be a long drawn out confusing process. It was exactly the opposite. Quick, easy, and efficient. I am so happy I chose this EHR.
By Kathleen M.
TherapyNotes was easy to learn and compatible with all my electronic devices so I can complete work in multiple settings. I had a fantastic experience with their customer support team and feel great about getting started with my new practice.
By Trevor P.
