Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
TherapyNotes, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
Therapy Notes is outstanding. Anytime I need help I am able to call and get assistance immediately. Representatives are friendly, knowledgeable and willing to go the extra mile. Therapy Notes is also easy to understand and user friendly.
By Shelley F.
I'm new to TherapyNotes and their staff is great. Allison was so patient and very helpful to me!
By Antoinette G.
I absolutely love TherapyNotes! I have tried some EHR systems but this one is amazing. Billing, scheduling, and progress notes are made easy with TherapyNotes because the system does most of the work for you. Additionally, the customer service is by far the best I've ever encountered from any business. They answer questions completely and quickly and are very friendly. Highly recommend!
By Dr. B.
Always excellent customer service, very knowledgeable and quick too!! I love the EMR system, it is perfectly suited for our growing practice. I have tried others TherapyNotes is by far the best and is user-friendly.
By Karen A.
Helpful staff and platform. Has changed the efficiency of my company. Easy system to use for both staff and patients. Billing very user friendly and accurate. Scheduling tools very helpful. Telehealth service is the best I have used.
By Vaneza
Intuitive and easy to use! They are adding more customization and customer service responds quickly. So happy I chose this for my new private practice!
By Christine J.
Switched from SP at the beginning of the year and am so glad I did. The transition was not too bad, just a bit time-consuming. But the benefits that I've gotten have been well worth it. Entering demographics, writing progress notes, collecting payment and verifying eligibility are so intuitive, making it so much easier to complete. Love it!
By Lisa R.
The Therapy Notes staffers have all been super responsive and helpful! Thanks!
By RB
