Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
TherapyNotes, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
Customer Support person "Ally" was knowledgable, friendly and articulate. She patiently answered all my questions regarding Therapy Notes, giving me reassurance that I have, indeed, chosen the right EHR product.
By Amy R Salerno, M.
User friendly, excellent customer service
By Alicia
Derek at TherapyNotes is one of the reasons I’ve been a customer since 2014…exceptional customer support and genuine care = happy therapist.
By Natalie Setliff, L.
Every time I've needed to contact support at Therapy Notes, they've been able to help me. The support team is always calm, kind and considerate, and more importantly, extremely competent in answering questions about their product. I've asked questions over the phone and via email. I appreciate getting a quick succinct answer when I need it!
By Kim P.
The waiting time is short. The staff is always helpful and with a great attitude. I love the email after the phone call with a summary of the talk.
By Maria R.
I have always been ultra pleased with the help and support I get from the teams. They are punctual, pleasant, accurate and kind. They explain things very well for me to try and plunge through areas that I have not come upon before . I highly recommend!
By Lois P.
Always quick, responsive, and knowledgeable,
By Stephanie B.
Easy billing, staff are always available, you can speak to a live agent and they're patient with walking you through any troubleshoot issues.
By AB
