TherapyNotes, LLCReviews of therapynotes.com

Support staff have all been knowledgeable and patient, responsive and respectful. Even when I "came in hot" with being panicked and resistant I was approached with patience and reassurance; I received top notch support and clearly communicated guidance.

Our therapynotes rep has been incredibly helpful as we transition into accepting credit cards through the platform. Thorough descriptions and quick response time!

The phone wait time was short (even shorter than what it prompted that it said it would be) and I was connected to a helpful support person who was able to help me navigate thru the issue that I was having, he was very respectful, courteous, friendly and patient. I also received a follow-up email that if I needed anything further or if there was anything else that he could assist me to let him know. I gave the representative an A+ review!

From the first download of the demo till use, everyone at TherapyNote has been great, not only do they explain things but they send an e-mail with the same instructions - that lets me concentrate on what I'm doing instead of trying to do and take notes. I can not say enough good about the team as well as the program itself.

I begin seeing clients next week on 4/1 at my new sole practice and Olivia was encouraging and supportive. She was kind, helpful, and very knowledgeable. You never know anymore if customer service people are going to be nice and/or courteous and she was absolutely lovely. Thank you.

I've used TherapyNotes for over 2 years and they just keep getting better! Constantly updating the software based on clinicians' feedback, adding assessments,adding new features, etc. Their customer service is incredible. Someone is available 24/7! And those answering the calls know their stuff. They then follow up with an email giving step by step instructions on what they help you with. And...they are one of the most,if not the most,affordable EHR on the market. I look forward to many more years as a customer. Thanks TN!

I love TherapyNotes! The support is top-notch, they innovate constantly, billing is a breeze... I could go on and on. After vetting several EHRs, I have zero regrets about choosing TherapyNotes.

They have been tremendously helpful during the ChangeHealthcare Cyberattack. Despite three weeks of uncertainty and non payment, I was able to use their Blog and their instructions to Office Ally to help get payments flowing again. As a private practitioner operating solely, this saved my practice and bills!