TherapyNotes, LLCReviews of therapynotes.com

Every person I've ever spoke with at Therapy Notes has been amazing (from the start during the free trail up until now). Very helpful, and willing to follow-up to make sure that you are confident with the process they supported you in, which help me to feel comfortable with a new platform for my practice. They're very responsive in a timely fashion and provided as much training needed. I would recommend Therapy Notes to everyone 100%. Thank you for being so accommodating Therapy Notes.

TherapyNotes has friendly and efficient customer service. They go above and beyond to help and provide easy instructions to follow.

I contacted customer service for assistance with a complicated issue involving merchant payment processing. The support team went above and beyond to assist me. Everyone I worked with was meticulous, kind, and prompt in their responses. I worked in customer service for 6 years, and I can say that the customer service at Therapy Notes is among the best I've ever experienced.

I'm still getting my practice started. I"ve been slow, but Therapy NOtes continues to offer free trial period. While I've slowly been learning the ropes, the customer service people have been outstanding. THey are so patient and never make me feel like I"ve asked a stupid question.

I just switched to TN five months ago. Customer service at TN is unmatched and my transition to them was easy. The cost is also awesome! Plus they are taking notes and making new improvements daily. Personally, I love it here!

Our Company is just forming and we all seem to have questions about a lot of them, The team is very quick to reply and work extremely hard to maintain compliance and a very safe space for our staff to learn and grow. We are very thankful that Therapy Notes is the platform we decided to utilize for our documentation needs.

Most recently, I needed some help getting a spreadsheet involving specific demographic information in order to deal with my end of this entire CHANGE ransomware attack. I think TherapyNotes took only about an hour, even with the deluge of requests they were getting, to help me out perfectly. Clear, concise, and efficient. I was thinking it would take them a day to get back to me, I was wrong and love it. They also have been doing a six-star job with how they've been handling the turmoil caused by the CHANGE ransomware attack. Up to date every day, lots of simultaneous efforts to make it easiest for us, waiving fees related to insurance, everything. I couldn't have asked for a better experience.

Laura was very nice and polite and is very knowledgeable about the features of billling