Walked me through how to fix a billing…
Walked me through how to fix a billing issue step by step - amazingly helpful!
By Jamie A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Walked me through how to fix a billing issue step by step - amazingly helpful!
By Jamie A.
I had a great experience. The representative was patient, professional, and took the time to walk me through each step, especially the parts of the process that were not clear to me. I also appreciated that they followed up after our session by emailing instructions that I could reference later. The support was thorough and very helpful.
By Dr. Thompson T.
The politeness of the individual helping.
By Hollis M.
Professional and useful reply to my question.
By Claudia
As always, everyone I have spoken with at TherapyNotes has always been so helpful and patient with me.
By Kimberley C.
I have been using Therapy Notes in my teletherapy practice for several years. I've been very impressed with the phone support - and it actually is support, and quite accessible! I'm about to begin using more of their services, and feel confident that Therapy Notes will help me build my practice.
By Margaret
We are just transitioning to Therapy Notes and the support staff has been AMAZING at answering questions in a timely and thorough manner. So far it's been a 5 Star experience!
By Hudson Counseling S.
Great customer service...
By R.J Aguilar L.