Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
TherapyNotes, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
TherapyNotes has the best customer support of any place I've worked with. Their EHR is excellent and they are always improving it. Being a practice owner is much easier by how they set up the EHR. It has billing integrated nicely, patient messaging, a lot of helpful assessments, and some HITECH certified AI tools that will help us out.
By Nathan Maust N.
Each representative has been friendly and helpful!
By Tatjana M.
Incredible experience thank you guys
By Rebecca T.
Their help squad is always so patient, respectful and of course knowledgeable. I have been nothing but pleased each time I reach out to them!!! Highly recommend them for your practice needs!!!😊
By Diana G.
Amazing non-stop support. Customer service reps easy to understand, polite and patient.
By Deborah C.
Representative was warm and engaging.
By Anonymous
Last week the billing department of our Practice faced an unpleasant issue with claims submission. The Support Team reacted immediatle the issue was solved the same day. I appreciate the most the detailed and clear explanation, that has helped us a lot and also saved time
By Kateryna K.
Customer service was very patient with me and stayed on the phone until everything was up-to-date. They were able to give me step-by-step instructions to complete my request.
By Theresa C.
