Consistently phenomenal customer…
Consistently phenomenal customer service day and night! This is a system as an individual clinician that is detailed, organized and user-friendly.
By Jill F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Consistently phenomenal customer service day and night! This is a system as an individual clinician that is detailed, organized and user-friendly.
By Jill F.
No matter what the issue is TherapyNotes always does a fantastic job to make sure that it gets resolved!
By Shealah W.
I have been using TherapyNotes as a solo practitioner for almost 3 years now, and I couldn't be happier with the software or their customer service department. TherapyNotes is a breath of fresh air!
By Julia L.
Step by step directions on how to resolve the issue with screen shots sent via email was extremely awesome support.
By Colleen W.
Tech Support has been great to work with. I started using the program in April 2025 and they have been just a phone call away to help me get quick answers. Every tech I have talked to has been very patient with me and very kind. Highly recommend them.
By Patty D.
TherapyNotes customer service is always exceptional. I am so relieved. I chose them for my private practice.
By Erika W.
I have been using Therapy Notes for two months and the customer service has been stellar! Everyone I have spoken to has been knowledgeable, helpful and the follow up emails are very helpful! Thank you!
By Marcy
The 24/7 customer support is AMAZING! All staff has been genuine and caring in making sure all needs are met. I've never experienced customer service like this. I'd give them a 10-star rating if possible.
By Lisa K.