Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
343 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Being a leader and an expert in the swimming pool industry for over thirty years in the wholesale and retail trade, our company’s online objective was to offer specialty web stores in products that we do the best. What do we do best? We offer great selections, quality brands, competitive low prices, uncompromising customer service, and in-stock same day shipping! What could be better? With years of experience in purchasing and selling we far exceed any of our competition! We know what you want-shop us now and see for yourself.
The Pool Centers (thepoolcenters.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
343 approved reviews, newest moderated first
I ordered a winter pool cover and leaf net. The ordering process was very easy & straightforward. My order arrived in a few days. I installed the cover & leaf net with no issues. I would consider ordering from the Pool Centers again.
By Duane C.
If you need stuff for your pool,go on poolcenter.com,they have it,good prices,easy to order and fast delivery!
By Linda B.
I originally purchased a 25'x45' RECT DURAGUARD PLATINUM winter pool cover which I was told had grommets all around the cover (every 4'). When I put the cover on my pool I noticed that there were only grommets in the corners, four of them to be exact. I contacted your company and spoke to DONNA. She said that she would send me out a new cover that would have the grommets, AT NO COST and I could keep the cover I already have. AMAZING. Donna called me back a few days later and told me she did additional checking and found out that none of the covers of the model I had purchased had grommets all around. She then upgraded me to the Titan cover which is a far better cover than I had purchased. I can't be more pleased with your company. It is so unusual to find a company like this that stands behind their product and service. The next e-mail I send out will be to ALL the people on my mailing list praising and recommending your company. I don't have a twitter or face-book account but my wife does and she will be doing the same shout out about your company. Please let Donna know that her demeanor, pleasant attitude and attention to my problem is most appreciated.
By arnold F.
Looks like a Great winter cover..
By Jose' Cortez Attn: L.
The order got to the house in 2 days
By Miguel H.
They delivered within one day. Great service!!
By Gordon F.
Ordering from Pool Centers was easy and they had exactly what we were looking for. The online order was completed on Monday afternoon and the item arrived on Friday. The quality of the pool cover was exactly I expected and as it was described online. Keep up the good work!
By Leslee G.
The cover was installed today and it was light weight and easy to install. Anxious to see how it holds up.
By teresa F.
