Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
343 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Being a leader and an expert in the swimming pool industry for over thirty years in the wholesale and retail trade, our company’s online objective was to offer specialty web stores in products that we do the best. What do we do best? We offer great selections, quality brands, competitive low prices, uncompromising customer service, and in-stock same day shipping! What could be better? With years of experience in purchasing and selling we far exceed any of our competition! We know what you want-shop us now and see for yourself.
The Pool Centers (thepoolcenters.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
343 approved reviews, newest moderated first
I originally ordered a similar Robelle inground pool cover from an Amazon retailer and the pool cover order was cancelled after a few days. I was quite upset since I wanted to close my pool. I searched the web and finally found Pool Fun Center website and I was easily able to enter my order and they serviced it as stated on the website within 1 day. It is great to due service with a reputable company.
By Rich
I'll let you know as far as quality after a couple seasons but, it looks of good quality.
By Becky R.
I was in need of a QUALITY pool cover ASAP and went to pool centers website. I immediately saw the cover I needed and saw that I could receive the next day. Naturally I felt there was a catch with the next day delivery, however despite my pessimism, I ordered anyway. I was OVER THE MOON that I actually received the next day as promised !! Love this company (and the cover).
By Nicole B.
Ordered a pool cover, water tubes and pillows for our pool. The shipment showed up at my house very fast and well packaged. Today we went to install the cover and realized that the 2 pillows that I paid for were not in the box. The invoice says they were shipped but they were not there. I immediately called and spoke with Dustin. He talked me through the issue and refunded my money for the pillows. Overall I am satisfied with the quality of the cover and water tubes. Customer support was very helpful. Things happen I guess. They treated me well, and I would order from them again.
By stewart M.
I was very disappointed in the first of the (2) covers that I purchased the first was for a 15'X27 oval and it was to small and you would not refund my money. I had already placed the order for the second cover. I will not ever buy from you again.
By Kent K.
Lots of variety in pool covers. Easy to order and bonus free overnight delivery. Pleasantly surprised!
By Sherry A.
Best place to buy pool covers, pool chemicals, and pool games and toys.
By Charles K.
Very smooth and fast transaction...arrived in a timely manner, although the the clips I purchased will not clip on to my pool. Other than that it was great.
By Ken N.
