ThePinGurusReviews of thepingurus.com

EDIT: Eventually got product. Obviously more understanding given current circumstance... My feedback still remains that the communication could have been better. Now that they got the product out they have improved a lot. Hope they learned the lesson of more communication but I also understand how stressful it must have been. Upgrading to 3 stars as their product overall was good. EDIT: They have gotten back in touch with me and are sending me my order soon. Will update once I receive it. They took my money and never sent me an order. I can't get in contact with them or get a refund. While they were responsive at first... they seem to be a scam. Do NOT work with them. I will edit this if things change but I'm not hopeful.

Ordered pins for my company and never received them. At first, the person who contacted me (Ben) was very responsive. However, he became less and less responsive as time went by, and I should have noticed the red flags but I needed to reach my deadline so I ignored them. Purchased the pins and paid extra for faster shipping, but there were absolutely no updates after the order confirmation. After days of trying to email and call for an update (with no response), I decided to cancel my order. I still haven't received any response, and it's been weeks.

The Pin Zone is by far the best pin company that I have spoken to and purchased from. Someone was in touch with me the same day that I sent my inquiry in and I had a talented graphic designer creating the exact pin design that I wanted. Truly a great company and will purchase from them again.

Business Closed? We placed an order at the end of January to be delivered Feb.20,2020. It is Feb 21, 2020 and no pins Can not reach anyone by phone or email. All voice mail boxes are full. Paid for Pins we did not get.

Beautiful pins packaged nicely and came quickly. Excellent customer service. First time customer.

I am so impressed with the level of service and was WOWed by the quality and the detail of the pins!

Friendly service and prompt proofing resulted in our rush order being delivered several days earlier than expected and with quality that exceeded our expectations.

Second time doing business, and a job well done....