Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
181 reviews
The Phenix GroupSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Phenix Group has a deep passion for helping individuals fix bad credit and achieve financial security. The founding members of Phenix have a passion for helping others; one way we do that is through our attorney-engaged credit repair process. Phenix’s goal is to help make the lives of our clients more manageable through improvement of credit and education in the least amount of time possible. We at Phenix know, behind every client is a unique story of struggle, unforeseen twists, uncontrollable life events, all which have led to their current credit situation. Each case is handled on an individual basis, ensuring the best road map, individualized for each client to ensure success. Phenix relies on the knowledge and foresight from a team that was put together specifically to focus on you and your needs. At Phenix, you’ll find well-trained, client-focused credit analysts with knowledge of the financial industry, the ability to break down the numbers and help you navigate the best possible path to your goal.
The Phenix Group (thephenixgroup.com) has 181 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
181 approved reviews, newest moderated first
Mr. Camacho was a straight forward truth teller. I was ultimately in shock of how the plans we discussed sounds. “To good to be true” boy was I wrong. Mr. Camacho is everything and more for the job and deeds he does. I will always recommend him and if I ever hear of a situation of someone who was in my shoes. My plan of action is to point them to my guy Mr. Joe Camacho!!
By Luis J.
Of course in life and over time things happen and before you know it things snowball. Well Will stepped in at the PERFECT time to help stop our snowball effect. My husband had used his services in the past but I hadn’t so needless to say I was apprehensive to say the least , but I wholeheartedly feel like God sent Will to us at the right time ! My apprehension went away in less than A MONTH , we started seeing a difference. Not only is Will’s customer service SUPERD, he gives AMAZING financial guidance/advice . We are in our fourth round and by the end I have no doubt our scores will be back in the mid 700 range if not higher . And to top it all off we made one of our dream purchases in the exact amount of time he told us it would happen . All I can say is if you are going back and forth about what to do or trusting Will , this is your sign to go for it , you won’t regret it . His communication is TOP TIER , he never makes you wait for a response and he is always there to answer any questions or concerns.
By Tonnerica E.
My name is Angela Leon and I had the divine pleasure of working with Joe Camacho with the Phenix Group. It was by far one of the BEST experiences I've ever encountered. We all know credit associated issues are not easy (and mine definitely wasn't) but he literally walked me through EVERYTHING effortlessly and made me feel comfortable in the meantime, where there were times I wanted to give up or discouraged. He will FOREVER be my "go-to" person ❤️ Joe Camacho, I owe you a huge deal of gratitude 🙏🏿
By Angela L.
I will be honest, 100% a skeptic when my husband set up a phone meeting with Joe to talk about our cedit and debt situation. I thought this guy is just going to take our money and not be able to really do anything to help. After a few months, still was a skeptic but slowly but after a little over 6 months I was so thankful that I took the leap of faith to let Joe and his team help. I am very thankful to Joe for his help regarding my debt and credit cards, my credit. My credit score was not great, like really not great, and after working with Joe he brought my credit score up over 115 points to 687+, and using his tools and tips my credit score is now a solid 760, and he was able to get so many things deleted off my credit. Including old credit cards from when I was in college and got in way over my head. He had so many derogatory remorks removed and 98+ deletion of old items. I even made a mistake or two during the whole process and Joe told it to me straight, and never once sugar coated anything. I am so thankful for Joe, me and my husband were able get out debt loan to consolidate all our debt to pay it off quicker and even bought my husband his dream truck.
By Amanda H.
Joe Camacho has been instrumental in my life in so many ways I never realized he would/could. He went to bat for me from day one and has assisted with getting me to an exceptional position regarding my credit and credit score. His expertise and unbridled honesty, combined with his tireless work ethic has pushed me to be better and has given me the tools needed to continue to do so for myself. He is someone that I know I can call on to get an educated/expert opinion, whether it’s what I wanted to hear or not. I’ve received far more than an improved credit score thanks to Joe. I was given a (much needed) education, a mentor, a friend, and a slap in the face with reality when I need it. It’s not his job to be all of those things but he is a diamond in the rough and he takes great pride in his work and is one of the few in his profession that want nothing more than to help people. Thanks so much Joe!
By Haley S.
Joe had been very helpful to my daughter and worked wonders on her credit. I asked him to look at mine and, after careful consideration, he advised that I not proceed with any actions. He advised that I would be better off to wait it out. That is what I did and that was absolutely the right thing to do. My situation has much improved now and I would have been worse off had I poked the bear. Joe could have taken my money and went through a process that many others would have done. Instead he unselfishly gave me advice that helped me much more. He isn’t in this only for money, but actually cares to help his clients. I respect his knowledge and skill, but I admire his integrity more than anything. I highly recommend Joe!
By Jami S.
Joe Camacho and his team have been absolutely amazing and integral to the growth of my credit and standing with the bureaus. Fortunately, he came via referral which is preferably how I like to do business. I can see why his reputation is stellar. You cannot put a price on the peace of mind this brings to one’s identity and livelihood. Appreciate y’all!
By Montana
Will Smith from The Phenix Group is a true professional. He pays attention to details, is polite, and has a deep understanding of credit matters. Thanks to his help, my credit history has significantly improved. I highly recommend this company and Will Smith to anyone seeking a reliable credit partner.”
By Yevgeniy B.
