Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
181 reviews
The Phenix GroupSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Phenix Group has a deep passion for helping individuals fix bad credit and achieve financial security. The founding members of Phenix have a passion for helping others; one way we do that is through our attorney-engaged credit repair process. Phenix’s goal is to help make the lives of our clients more manageable through improvement of credit and education in the least amount of time possible. We at Phenix know, behind every client is a unique story of struggle, unforeseen twists, uncontrollable life events, all which have led to their current credit situation. Each case is handled on an individual basis, ensuring the best road map, individualized for each client to ensure success. Phenix relies on the knowledge and foresight from a team that was put together specifically to focus on you and your needs. At Phenix, you’ll find well-trained, client-focused credit analysts with knowledge of the financial industry, the ability to break down the numbers and help you navigate the best possible path to your goal.
The Phenix Group (thephenixgroup.com) has 181 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
181 approved reviews, newest moderated first
Working with Kim Alaniz was blessing. She helped remove several things from my report that I had no idea were bringing my score down. I was able to qualify for the loan I needed to get the house my family wanted. I recommend The Phenix Group!!
By John R.
Justin was incredibly helpful, he got passion for what he does.I highly recommend JUSTIN. I had a great experience. He did exactly what I wanted and I appreciate it. This is his direct number 469-290-4623
By Judy E.
Justin Elliott was very helpful. He gave me advice on what I needed to work on without charging me a dime. He followed through with all his callback promises and was on point with his callback times. If your looking for help I would give Justin a call 469-290-4623.
By Lem H.
I cannot describe how grateful I am to have found Joe Camacho! During our initial phone consult he pretty much broke down my report and told me exactly what I needed to do to improve my scores. More importantly, his advice during our consult resulted in items being deleted off of my report within DAYS! Through this process I was able to decrease the interest rate on my home loan and mortgage insurance! What I also liked about Joe is that he takes his time to ensure that you understand the process...he is extremely knowledgable in many areas outside the realm of credit repair! This type of expertise and patience is invaluable. I cannot wait to see my credit score after he finishes working his magic. Thank you Joe!
By Niya W.
I highly recommend Brian Quinn and the team at Phenix! He has kept me informed throughout the process and very relatable. So far they've knocked off 40+ negative/inaccurate marks off my credit reports, greatly increasing my credit score.
By Jason L.
This company did a great job and we achieved very good results together, I say ‘together’ because it does require the participation of the customer and their team to reach the end goal. There was very good and consistent communication throughout this process, rarely a gap in communication existed. James Lee was a pleasure to work with and very knowledgeable. What could they do better? The cost could be lower to the consumer, that is the most significant feedback I can provide. Given that I participated in the program for four months and no one from their legal team was ever involved, which can be very costly, I submit that this program could be less costly to the consumer.
By Phil R.
James lee is awesome and has helped me out so much .had all the answers to the questions I asked and has been very professional at what he does. I really dont know what I would have done if I had not been referred to him .thank you so much james lee.
By Joshua Aaron R.
Joe and his team are nothing short of amazing. They got my credit completely turned around and have me sitting higher than I have ever been and imagined could be. He was diligent and stood by me the entire time when others failed. He's the only one I will ever trust.
By Jimmy L.
