great customer service
great customer service - our filter was showing in stock. found it after we ordered was not in stock. they made the return/cancellation very easy.
By mark
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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757 reviews
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We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
RV Fridge Guys (thenorcoldguy.com) has 757 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
757 approved reviews, newest moderated first
great customer service - our filter was showing in stock. found it after we ordered was not in stock. they made the return/cancellation very easy.
By mark
Ordered the parts i needed they came on a few days.
By Derrick C.
The part I ordered was the correct part and has fixed the problem so far. But, I paid for second day air delivery and did not receive that delivery. I have asked for a refund of the charge for second day air since that’s not the delivery I received and I have not been notified of a refund!!
By Trena W.
Response from RV Fridge Guys· Sep 9, 2019
I'll make sure this is refunded right away, Trena. It looks like it did go out 2nd day air but for some reason didn't ship out on Monday like it was supposed to. Very sorry about that!
Very pleased with the speed of shipping and product quality.
By Cyrus W.
The item that I ordered consisted of a total of 4 part numbers. Of the 4, only 3 were delivered. I did not receive part number#627713.
By Neil M.
I got the right parts quick
By John D.
Ordered from The Norcold Guy on August 22, 2019 I have left voice messages and sent emails with no response as to the status of my order which still says waiting shipment. My credit card has been charged. I am very unsatisfied with the lack of communication.
By Joanne W.
The exact part at a good and fair price. Recommended
By Stephen T.