Really pleased with all my purchases
Really pleased with all my purchases. The quality is fantastic! Will definitely be ordering again.
By Samantha B.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
454 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The New Primal pioneered grass-fed jerky in the US years ago and has since emerged as a tour de force brand, crossing categories with clean-lable condiments, helping to lead a Whole30-based better-for-you movement across grocery stores nationwide.
The New Primal (thenewprimal.com) has 454 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
454 approved reviews, newest moderated first
Really pleased with all my purchases. The quality is fantastic! Will definitely be ordering again.
By Samantha B.
Wonderful customer service! Everything was shipped fast and when I needed to swap out an item it was handled quickly. Great communication throughout the whole process, thank you!
By Kristin V.
I had an issue with one of my products and New Primal turned it around quick and sent me a replacement of my favorite bottle! Fantastic customer service!
By Natasha
very nice ppl
By Sharona S.
The bonus sauce was an awesome surprise! I love this company and all of your products.
By Holly
The best meat sticks around! I never leave home without one in my bag. Great source of protein and clean ingredients. And certified GF. I won’t buy any other brand!
By Leta
I ordered 2 of the Smash it Shake powders from Amazon. I drink a shake every morning. The second cannister had a get a free bottle sticker and it was for real! They sent it to me. I am very happy with the taste and the ease of making the shake. I've lost 2lbs already. Thank you The New Primal!
By Rebecca C.
They have some of my favorite products and shipped super fast and securely. I will order again!
By Rebecca T.