The staff here is very knowledgeable…
The staff here is very knowledgeable and super helpful. Highly recommend shopping here
By Craig
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
165 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Mountain Air is a family-owned, specialty outdoor retail store located on the Central Coast of California. Since 1975, we’ve been helping all people at all skill levels explore and enjoy the outdoors.
The Mountain Air (themountainair.com) has 165 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
165 approved reviews, newest moderated first
The staff here is very knowledgeable and super helpful. Highly recommend shopping here
By Craig
The Mountain Air is the best place for all things to help you get yourself and your family outside. Local, friendly, quick response times, and if they don’t have it, they’ll help you find it. Great people great shop.
By Isaac
Attentive, helpful and friendly service. Always greeted upon entry. Honest feedback when questions are asked. A wonderful shopping experience
By Jennifer
Friendly, Knowledgeable, curious. What more do you need?
By sean C.
You had what we needed and your customer service was outstanding.
By Koren E.
Ella was very helpful, finding me the shoe I wanted and filling out an order form when the size I wanted wasn't immediately available.
By Samuel E.
Perfect gear store. Every time I go in it’s a 50/50 mix of shopping for stuff I need and geeking out with staff over stuff that I want but can’t afford.
By Jared B.
The Mountain Air is the best outfitter in town, love you guys!
By Dylan R.