Nice being sure of availability.
It was nice to know in advance that what I wanted was in stock and would be waiting for me when I got there the next day. There was no issue in a return or changing sizes at that time as well.
By Andrew W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
165 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Mountain Air is a family-owned, specialty outdoor retail store located on the Central Coast of California. Since 1975, we’ve been helping all people at all skill levels explore and enjoy the outdoors.
The Mountain Air (themountainair.com) has 165 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
165 approved reviews, newest moderated first
It was nice to know in advance that what I wanted was in stock and would be waiting for me when I got there the next day. There was no issue in a return or changing sizes at that time as well.
By Andrew W.
It was a great shopping experience. Thank you so much!
By Elliot P.
Great service, good prices, and the best snowboard and boot rental I've ever had!
By Rachel L.
Staff was friendly and helpful
By Susanne Haas C.
This local shop is a Mecca for outdoors enthusiasts. And a shining example of sustainability, including gear rentals, used gear buybacks for trade/credt, and of course, your favorite outdoor gear brands! Especially loved their sock recycling collection last Earth Month - hope they do it again!
By Anastasia N.
Costumer service was great
By Byron C.
Super knowledgeable and helpful staff helped me with my snowboard and gear purchase.
By Graham U.
We love the amazing customer service on TMA! There is always someone to help find the perfect gear for our family! : )
By Kristin E.