Great customer service and really good…
Great customer service and really good advice for gear!
By Isabelle L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
165 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Mountain Air is a family-owned, specialty outdoor retail store located on the Central Coast of California. Since 1975, we’ve been helping all people at all skill levels explore and enjoy the outdoors.
The Mountain Air (themountainair.com) has 165 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
165 approved reviews, newest moderated first
Great customer service and really good advice for gear!
By Isabelle L.
Our favorite place to go for snow rentals and outdoor gear! Awesome customer service! Love having this store in town. 💕
By Trisha L.
So nice to have such a quality mountaineering store in San Luis Obispo. Everyone is super kind and helpful! They are also super supportive of local charity's!! Love keeping business local when we can.
By Robert W.
Great staff!
By Cheryl S P.
This is a wonderful business that has a great selection of items and employs knowledgeable and friendly staff! Customer service and care are top-notch.
By Byron P.
Helpful and Friendly staff. I love the vibe and outgoing and informative staff.
By CJourney
Great product lines and very knowledgeable in the customer service department. Keep shredding!
By Tom G.
Staff’s knowledge about equipment and apparel and passion about the outdoors is why I come here!.
By Kevin L.