The Switchback has GOOD stuff
The Switchback has GOOD stuff! The resale items are in excellent condition and the samples are well priced. We have always had great customer service.
By kristen C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
165 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Mountain Air is a family-owned, specialty outdoor retail store located on the Central Coast of California. Since 1975, we’ve been helping all people at all skill levels explore and enjoy the outdoors.
The Mountain Air (themountainair.com) has 165 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
165 approved reviews, newest moderated first
The Switchback has GOOD stuff! The resale items are in excellent condition and the samples are well priced. We have always had great customer service.
By kristen C.
Always a helpful and friendly staff. Very knowledgable about the gear and equipment!
By Matt M.
Always have very helpful staff. Thanks for always being there when we need help.
By Maureen N.
There are very few true sporting goods stores left where the person selling the equipment actually uses the equipment. The Mountain Air is one of those places. I've been skiing for 40 years, I have never had such a comprehensive boot fitting. Great service and very helpful explaining the newer tech and the differences from my older equipment and what I could expect. I live in San Diego, this was worth the 5 hrs drive. Very knowledgeable staff of enthusiasts
By steve K.
Friendly and willing to help
By Kara S.
Planning order some snowboad equipment. Do you have an international delivery?
By Basma A.
Friendly knowledgeable staff, plenty of what I needed!
By John G.
Excellent company. Local doesn’t mean more expensive! Friendly staff that knows their stuff. Sell quality goods at fair prices and really work to get you what you need.
By Paul B.