Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
800 reviews
The Monitoring CenterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We Offer The Best Home Security Alarm Monitoring At The Affordable Rate Of Only $9.99 Per Month + 6 Month Free Sign Up Bonus. We Can Monitor 99.9% Of Existing Alarm Systems.The Monitoring Center was founded in 1998. We have never been bought or sold and we have built our customer base one customer at a time and pride ourselves in the delivery of personalised customer service excellence at an affordable price.We are in fact, the most affordable, dependable, full service, ULC Listed, CSAA 5 Diamond certified alarm monitoring facility across North America.The Monitoring Center executives have over 200+ years of combined experience between them within the alarm monitoring industry. Their combined experience led to The Monitoring Center being considered innovators within the security industry...we are the first company to separate the cost of alarm systems from the cost of alarm monitoring. This innovation has resulted in the delivery of wholesale monitoring prices and the most satisfied customer base in the industry.Our ServiceTMC is a full service leading provider of high quality...low cost home, business and HOA (Homeowners Association) security alarm monitoring fast approaching its' 2nd decade of servicing customers. We are a rapidly growing company currently servicing satisfied customers across Southern California and Florida.We are equipped with today's most advanced technology and are committed to customer service excellence. TMC is determined to provide you and your family/employees/residents' with the highest level of professional security monitoring at an affordable price.Our CommitmentYou can be secure in the knowledge that our Customer Service and Technical Service support teams' will be a constant when choosing The Monitoring Center for your security needs. You and your family's'/employees'/residents' security needs are our ONLY priority.We deliver affordable...dependable...full service alarm monitoring 24/7. Our Customer Service and Technical Teams are ther
The Monitoring Center (themonitoringcenter.com) has 800 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
800 approved reviews, newest moderated first
Very efficient service provided.the service guy was very knowledgeable and polite .Suggested we should have another sensor in the house and we took his recommendation.We are very happy with the service and it saved us a bunch of money compared to our last provider
By RAMENDRA S.
Response from The Monitoring Center· Aug 7, 2020
Thank you Ramendra!! Welcome on Board
The technician was respectful and knowledgeable. The installation was straight forward. i have been with the monitoring centre for years and i always like the quick responsive service. My only concern that there was waisted time to connect to the main office. which was more time than i expected because you charge hourly i felt that’s not my fault. At the end i didn’t have to pay for the waisted time which is great.
By YASMINE N.
Response from The Monitoring Center· Aug 7, 2020
Thank you Yasmine!!! We aim to please :).
Great experience... friendly and courteous staff members, set up was straight forward and completed in a timely fashion.👍
By FRANK V.
Response from The Monitoring Center· Aug 6, 2020
Thank you Frank!! Welcome on board!!
Thanks for your service.
By EUGENE R.
Response from The Monitoring Center· Aug 5, 2020
Thank YOU for your business!!!
Good service we are satisfied.
By EZZAT I.
Response from The Monitoring Center· Aug 5, 2020
Thank you Ezat!!!
Always a great experience and great service
By Clive S.
Response from The Monitoring Center· Jul 17, 2020
Thank you Clive!! We appreciate your positive commentary and your business!
The person I spoke to was very professional and helpful. After having the conversation with him it took no time to have my thermostat installed and working.
By HARJEET C.
Response from The Monitoring Center· Nov 9, 2021
Thank you Harjeet!!
Adam,the tech who setup my existing DSC PC2500 alarm system was very knowledgeable and experienced. Karen, customer care specialist was very professional and helpful. But the lady who answered my telephone call was not kind and helpful at all on my question of the siren length once triggered. Karen gave me the answer when I contacted her by email.
By RYU, K.
Response from The Monitoring Center· Jul 16, 2020
Thank you Kun-Ha!!
