Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
800 reviews
The Monitoring CenterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We Offer The Best Home Security Alarm Monitoring At The Affordable Rate Of Only $9.99 Per Month + 6 Month Free Sign Up Bonus. We Can Monitor 99.9% Of Existing Alarm Systems.The Monitoring Center was founded in 1998. We have never been bought or sold and we have built our customer base one customer at a time and pride ourselves in the delivery of personalised customer service excellence at an affordable price.We are in fact, the most affordable, dependable, full service, ULC Listed, CSAA 5 Diamond certified alarm monitoring facility across North America.The Monitoring Center executives have over 200+ years of combined experience between them within the alarm monitoring industry. Their combined experience led to The Monitoring Center being considered innovators within the security industry...we are the first company to separate the cost of alarm systems from the cost of alarm monitoring. This innovation has resulted in the delivery of wholesale monitoring prices and the most satisfied customer base in the industry.Our ServiceTMC is a full service leading provider of high quality...low cost home, business and HOA (Homeowners Association) security alarm monitoring fast approaching its' 2nd decade of servicing customers. We are a rapidly growing company currently servicing satisfied customers across Southern California and Florida.We are equipped with today's most advanced technology and are committed to customer service excellence. TMC is determined to provide you and your family/employees/residents' with the highest level of professional security monitoring at an affordable price.Our CommitmentYou can be secure in the knowledge that our Customer Service and Technical Service support teams' will be a constant when choosing The Monitoring Center for your security needs. You and your family's'/employees'/residents' security needs are our ONLY priority.We deliver affordable...dependable...full service alarm monitoring 24/7. Our Customer Service and Technical Teams are ther
The Monitoring Center (themonitoringcenter.com) has 800 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
800 approved reviews, newest moderated first
From customer service to installation technician it was an excellent experience. Technician walked us through everything about the alarm system and how to use it.
By ROSE
Response from The Monitoring Center· Jul 17, 2024
Thank you Rose!!
I like that after my alarm went off the response team called us right away that’s what we love about. Thank you for your service
By SAM P.
Response from The Monitoring Center· Jul 17, 2024
Thank you Sam!! We appreciate your positive commentary.
Quick response
By MARILYN
Response from The Monitoring Center· Jul 11, 2024
Thank you Marilyn!!
The technician arrived on time, was courteous and friendly, knew exactly what to do, did it efficiently and our system is now working well. We had previously been with another well-known company for several decades and had become frustrated by poor service, high prices, and the continual attempt to sell us new equipment. Now our older system is functioning well again and our monthly fees are less than half of what we were paying before. So far we are delighted with our decision to switch to the Monitoring Centre. On my first call to the Monitoring Centre, the person I spoke with knew exactly what I was talking about (which was not the case with other companies), and everything she said has come true - including restoration of service and price. I am a very happy customer and am also happy to recommend the Monitoring Centre.
By GEOFF W.
Response from The Monitoring Center· Jul 10, 2024
Thank you Geoff!! Welcome on Board!! We hope to be servicing your security needs for the next several decades.
The technician was very professional, knowledgeable and completed the work in good time.
By DG
Response from The Monitoring Center· Jul 10, 2024
Thank you Anthony!!
Technician was great
By ERIC P.
Response from The Monitoring Center· Jul 10, 2024
Thank you Eric!!
Excellent experience with TMC! They were quick and clear with their communication, and the tech was professional, knowledgeable and very patient. They were very transparent about pricing, and installation and testing of the system went seamlessly. Definitely recommend them.
By LD
Response from The Monitoring Center· Jul 10, 2024
Thank you Liliane!!
The installer took his time to ensure our system was working properly. He answered all our questions with knowledgeable answers. Overall, a great experience.
By R. H.
Response from The Monitoring Center· Jul 10, 2024
Thank you Rob!!
