Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
187 reviews
ThelatestdropSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Latest Drop is an online retail destination helping customers discover premium apparel, footwear, and lifestyle brands at discounted prices. The company offers a curated shopping experience featuring sought-after products from popular brands while emphasizing affordability and convenience. Customers can shop a wide selection of men’s and women’s shoes, clothing, accessories, and outdoor gear without paying traditional retail markups.What sets The Latest Drop apart is our combination of value and accessibility. Shoppers benefit from competitive pricing on high-quality products, free shipping, hassle-free returns, and attentive customer service. Customer reviews frequently recognize us for top notch service, fast deliveries, and always great prices.For consumers who want premium products without premium pricing, The Latest Drop provides a convenient and cost-effective way to shop trusted brands while saving both time and money.
Thelatestdrop (thelatestdrop.com) has 187 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
187 approved reviews, newest moderated first
I mistakenly put the wrong shipping address on my order. I called and spoke to a gentleman who was very helpful, kind and polite. A pleasure to do business with. He assisted me with the change to the correct address.
By Kim C.
Update: customer service indeed emailed me at the same time I submitted this review. They ended up sending me the correct sized shoes and applied an additional discount to my order! Both orders arrived within 3 days. I would happily order from TLD again. Original: I ordered a size 9 and received an 8.5. I thought it was weird that my ankles felt like they were getting choked but I chalked it up to breaking the shoes in. I looked at the box the next morning and sure enough, they're smaller than what I ordered. Tried calling but was sent straight to voicemail with no callback yet.
By Samuel M.
Response from Thelatestdrop· Jun 10, 2026
Hi Samuel, I'm sorry to hear you got the wrong size! Someone from our customer service team was in the process of writing you an email as we saw this. You should expect an email and callback very shortly!
great price, quick delivery and item delivered undamaged
By James S.
Definitely a great place to shop. They carry the brands I love at great prices!
By Kathy
Delivered fast, shoes were as expected and cost less than other sellers.
By JT C.
I wanted to update/correct my original review because The Latest Drop ultimately made things right. My initial experience was frustrating because I received wrong size. However, after reaching out to customer service, they responded and worked to correct the issue. To their credit, they expedited the return process and made sure I received the boots in the correct size. While the original mistake was disappointing, I appreciate that they took responsibility and resolved the problem rather than ignoring it. Customer service matters most when something goes wrong, and in this case, they stepped up and fixed the issue. Because of that, I felt it was only fair to update my review and acknowledge the effort they made to resolve everything.
By osky
Response from Thelatestdrop· Jun 9, 2026
Hi, I'm very sorry to hear that you had a bad experience with the Blundstone boots. There was never any intention to list a misleading model but we will look at this and ensure everything is clear. Thank you for the feedback on the sizing as well - we will work to make things even clearer going forward. We care deeply about our customers having a good experience and someone will be reaching out to you shortly to fix your order and make it up to you.
Easy to order, great price and quick delivery
By John L.
Shoes came quickly and when there was a problem about 75 days (Brooks has a 90 day policy) after I received them they did not hesitate to replace them. They asked for a picture of the shoe defect which I sent and they immediately said they would replace them and the new pair arrived a few days later. Great customer service.
By Matt
