Very helpful
Very helpful
By Charlie P.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
404 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ladders, Inc. is a United States-based company providing career news, advice, and tools and an online job search service. Their search service only lists vetted job offers with annual salaries of $100,000 or more.
Ladders (theladders.com) has 404 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
404 approved reviews, newest moderated first
Very helpful
By Charlie P.
Monica Toribio was of great help to me. She’s so professional and was willing to go further in assisting me with the situation I had. That’s something you hardly find theses days.
By eyitayo M.
The agent, Monica, was able to refund what is typically a non-refundable fee. Thank you for your assistance on this.
By Mike G.
Christine was helpful and listened to my concerns. Her knowledge and professional approach was incredible in addressing my questions. She was able to resolve the issue in a short period of time. She followed up with a email confirming our conversation and resolution. She is very pleasant, professional, problem solver and listener....very appreciated!
By Brenda
Rep was fast, responsive and accurate
By Patrick
Very helpful and emphathetic
By Katie
I needed to cancel my subscription due to retirement and the on line chat with Christine was very easy with immediate results. Over the years I have dealt with LADDERS and communication was always easy and hassle free.
By Raymond S.
Monica helped me with the refund issue very quickly and promptly! Ladders is a great place to apply for tons of positions, would recommend checking it out!
By Abishaik M.