Great support team
There were a couple times when I had a question or challenge. Each time, I felt the support team was very attentive and helpful - in a way that I don’t tend to experience be with other orgs. Hat’s off for that.
By Sammar F.
Sunday, November 8, 2026 · Customer reviews of US businesses

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404 reviews
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Ladders, Inc. is a United States-based company providing career news, advice, and tools and an online job search service. Their search service only lists vetted job offers with annual salaries of $100,000 or more.
Ladders (theladders.com) has 404 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 61 reviews with 4 stars · Clear filters
There were a couple times when I had a question or challenge. Each time, I felt the support team was very attentive and helpful - in a way that I don’t tend to experience be with other orgs. Hat’s off for that.
By Sammar F.
Melanie Madrona did a great job addressing my concerns regarding renewal costs!
By Steve P.
I appreciated the quick response to my message.
By Colleen
Knowing what YOU'RE looking for is the single most important thing. It took me 4 months to wade through a career full of "additional duties as assigned" to figure out what I wanted. The additional resources really helped.
By Robert W.
I love it because it helps me with current job postings and i can also track my application status .
By DAVID O.
Although I have been contacted, according to the website my resume has been looked at and maybe someone will or know of someone who needs my customer service experience.
By Maureen Barto V.
I just got started using the Ladder, I have been emailed good tips and have and some calls on good positions. Hopefully I will get interviews from them. It seems as if there are higher paying jobs available on this site.
By R M.
I've used "The Ladders" on and off for several years. Their GUI is one of the most user-friendly. It's helpful to see info of the competition that is applying for the position that I'm interested. They provide a specific cover letter box per each job posting, so I can briefly provide unique details per each job posting. Definitely worth the fee because ease of use makes the application quick, so a good usage of my time.
By Ed K.