Great Customer Service
Monica was very responsive, timely, and understanding regarding my membership request.
By Charlie
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
404 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ladders, Inc. is a United States-based company providing career news, advice, and tools and an online job search service. Their search service only lists vetted job offers with annual salaries of $100,000 or more.
Ladders (theladders.com) has 404 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
404 approved reviews, newest moderated first
Monica was very responsive, timely, and understanding regarding my membership request.
By Charlie
This site has scam written all over it. It's a pay-to-apply job board. I seriously doubt many if any of these are exclusive listings that can be found on other job boards. I came across their site when trying to apply to a job on another job board. It immediately tried to convince me to sign up for a subscription (up to $300 per year) which I dismissed to look further into the site to assess it's authenticity. All jobs applications require a subscription. I immediately tried to cancel my account but this functionality is not working on their site so I expect to be spammed for life now. I came here to see other reviews of their job site and see lots of positive one, but they are all a little suspect talking about individuals and vague questions: nothing about jobs. Additionally, they all only ever wrote one review for this one company: a massive RED FLAG!
By Ian
Quickly diagnosed the problem and fixed my login issue.
By Brian W.
Monica not only provided guidance on a question I had, but she updated my profile for me!
By Kenneth J.
Barbara in Customer Service was helpful, empathetic, and solved my problem quickly. Much appreciated!!
By Michael N.
Monica was great! Very thorough and helpful.
By Zac W.
Monica Toribio handled my issues promptly and efficiently.
By George De S.
Barbara has helped me a lot while deciding to keep using your services. It is important for me to have my questions answered because I am in Nicaragua, not in the US. Thank you Barbara!
By Ariana