TheITINReviews of theitin.com

Great service, very responsible and helped through all the difficult matters

Everything was pefectly done as promised. Very professional and experienced!

Excellent service! The online process was simple, and their team was responsive, guiding me every step. Got my ITIN in 2 months with no hassle. Fair pricing, no hidden fees, and great support. Highly recommend for non-US residents!

Just you accomplished all what you said, I'm very impressed with your work. A hundred percent recommended!!!

I ordered an ITIN with expedited delivery from TheITIN.com back in May 2025. It is now September - more than 5 months later - and I have received absolutely nothing. They kept asking for the same documents multiple times, wasting my time. They promised a refund of the expedite fee but never processed it. Every email is just delay after delay, always blaming the IRS, but never giving proof of submission. This is a scam service. They take your money and then disappear. I have filed legal complaints under the FTC Act and EU consumer law for misrepresentation and fraud. Do not trust this company. I'll make sure to update my review in case they answer with some BS - I repeat, do NOT trust them.

I usually never write reviews but what happened with this "company" is just a disgrace. I applied for my ITIN mid July, they told me the ITIN would be there right before September. Then, the day AFTER I asked for an update about the situation they responded with that I needed to provide more documents due to some IRS policy update (they couldn't explain in detail). They told me the extra $198 I paid for a "6-8 week delivery guarantee" would be refunded (that refund never arrived in my bank account so far). They told me I can expect the ITIN somewhere in October, so that's not 6-8 weeks but 14+ weeks. Now, I can't even log in anymore, they don't send the login link and emails dont deliver to them anymore. Biggest scam ever. Bad business.

UPDATES: The ITIN has been spamming me requesting I modify this review with the most up to date situation, so as per their request (and to hopefully not have to hear from them again) here it is: After I posted the review below I finally got a response from someone higher up in the company - and there was quite a few emails exchanged once again where i had to ask multiple times to just refund me and the 10th of September they said they would but it would take a couple days. The money never came through yet they kept asking me to change or delete this review. Then all of a sudden on the 29th of September (still no update or refund processed) I received an email saying my number was ready and they required payment.... So I had to reply once again to say they never refunded me and they made another mistake so they said but here is your number and have endlessly been asking me to change my review. Our email thread is over 64 emails 90% of which is my time being wasted by being ducked around. So as per The ITIN's request, here is my updated review that I did after a VERY painful experience and endless wasted time received my ITIN number document. Sadly, their insisting to change a review would make them a -5 starts in my opinion and I absolutely do not suggest working with this company as their lack of professionalism is astounding. ------------------------------ Was recommended to work with this company, however during the process policies changed (which I know is out of their hands), however the communication has been terrible and many silly errors made on documents and comms in general. I've requested a refund instead of continuing the process with the new required documents as i've lost faith in this company and now they're not replying to my emails and ducking the refund. I cannot recommend working with this company as it seems i've now donated $395 to them for absolutely nothing.

I'm Owner of YouTube channel "Survey Help 360" I'm very happy for getting my ITIN and LLC+EIN. Thank u so much