Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,236 reviews
The iFISH StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer ServiceFollowing quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at [email protected] or 516.524.6423 and just ask!
The iFISH Store (theifishstore.com) has 4,236 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
4,236 approved reviews, newest moderated first
Healthy fish.
By Ivan
Response from The iFISH Store· Mar 4, 2025
Hi Ivan; Thank you for taking the time to provide a review of your positive experience with us! We’re glad your fish arrived healthy and appreciate your repeat business. We look forward to serving you again! Happy fishkeeping!
Great informative customer service, fast shipping and good healthy fish.
By Tony C.
Response from The iFISH Store· Feb 25, 2025
Hi Tony; Thank you for your kind words and for being a returning customer! We’re so glad to hear that you appreciate our customer service, fast shipping, and the health of our fish. Your support means the world to us, and we look forward to serving you again soon! In the meantime, hope you enjoy your latest batch of Cichlids!
Fast shipping and great communication.
By Nathan B.
Response from The iFISH Store· Feb 24, 2025
Hi Nathan; Thank you for your kind words! We’re thrilled to hear you had a great experience with our shipping and communication. We appreciate your support and look forward to serving you again!
Fish arrived sick, starving and died a few days later. Disputing charges with my bank, absolutely terrible experience.
By Derek T.
Response from The iFISH Store· Mar 24, 2025
Hello Derek; We're very sorry you weren't pleased with the Discus you received from us and the follow-up communications we had with you. We did attempt to assess the situation with you, however, the photo you sent really didn't represent what you were describing in your email. In all fairness, you received juvenile Discus that, as per normal procedure, were quarantined prior to shipping. Given their age, typical stress from shipping and quarantining, it isn't uncommon for them to be slightly duller in color and lacking in energy. In most cases, with proper diet and tank conditions, they come back up to speed in no time. We have to say that the description of them being "skin and bones" wasn't quite on the mark since they didn't appear as such in our inventory or quarantine tanks. Nevertheless, we would have preferred better photos and follow-up with tank conditions to look into it further with you. In addition, we had filled dozens of orders from that same stock of juvenile Discus and had no other reported problems with the customers that received them. As conscientious as we are with our prep for shipment and the actual packing/shipment of our fish, on occasion, fish will perish in shipment or shortly after. We are always happy to work with our customers when this is the case. However, try as we might, we couldn't quite resolve the situation in your case. We're very sorry this was your experience with us and wish it had turned out better for you. As it stands, we wish you the best in your aquarium endeavors in the future.
alway good friedly service, their fish ard always healthy and beautiful !
By Richard S.
Response from The iFISH Store· Feb 22, 2025
Hi Richard; Thank you so much for your kind words and for being a loyal customer! We’re thrilled to hear that you’re pleased with our service and that our fish always meet your expectations. We take great pride in providing healthy, beautiful fish, and it means a lot to know that our efforts are appreciated. Looking forward to serving you again soon!
I ordered several fish online. All fish arrived healthy and the instructions sent were very informative and easy to follow. Pricing was awesome too!!
By TeeLeeLin
Response from The iFISH Store· Feb 22, 2025
Hi Teresa; Thank you so much for your wonderful review! We’re so happy to hear that your fish arrived healthy and that you found our acclimation instructions helpful. We take great pride in providing top notch fish and clear guidance to ensure a smooth experience for our customers…and the fish! It’s also great to know you were pleased with our pricing! We truly appreciate your support and look forward to serving you again in the future. Happy fishkeeping!
My fish are alive and well, and growing. This was the first time buying fish other than pet stores. Was very impressed they came on time and healthy.
By Kevin S.
Response from The iFISH Store· Feb 19, 2025
Hi Kevin; Thank you for your kind review! We’re so glad to hear that your first experience buying fish outside of a pet store was a great one. Ensuring they arrive on time and in good health is our top priority, and we appreciate you trusting us. We hope you enjoy your new Cichlids, and we’d love to serve you again in the future!
Great nice fish
By John L.
Response from The iFISH Store· Feb 19, 2025
Hi John; Thank you for your review and for being a valued customer! We’re glad you’re happy with your Cichlids and appreciate your support. Looking forward to serving you again soon!
