Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
42 reviews
The Holster MillSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Holster Mill focuses solely on the combination of high quality, and affordability. We NEED the highest quality holsters and we shouldn't have to break the budget to buy one. Every holster from The Holster Mill follows industry leading standards. Only .080 kydex is used for all IWB, and standard drop leg/competition holsters, .093 for all light duty rated drop leg holsters and .125 for all full/heavy duty drop leg level II retention holsters. If you were curious about about the logo, yes, The Holster Mill is a Faith Based brand.
The Holster Mill (theholstermill.com) has 42 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 11 reviews with 1 star · Clear filters
I've been waiting nearly 3 months for a holster with a 20 day lead time. I've emailed the company numerous times with no answer. I probably would have been better off just burning $200. At least I would have got some heat. I really wish I had read these reviews first
By Deymond S.
It’s been past the lead time and Holster Mill still hasn’t shipped my item. I guess they needed $67 that badly.
By Valentin Yaima L.
Trash. Took over 4 months to get my holster despite being told it was “shipping Monday” multiple times. Fit and finish was shit. Cordura wrap was shit. Holster went into the trash immediately. Fuhh this company. Trying to use Jesus as their brand, I’m literally shaking my head.
By George F.
Ordered a holster 6 months ago. 2 months ago it arrived and did not fit the pistol in a carry ready position. I emailed the company and sent pictures of the improper fit. He said he would have a new one out the next business day. Its been 2 months and still no replacement. I have sent 30 emails over the last 6 months and have now started asking for a refund. He has not responded and is not acting in good faith. I do not suggest doing business with this guy and do not trust his Word. If he had fixed the problem the first time he would have gotten a better review, but he has failed to show good faith and integrity at each interaction or lack thereof. I would have given zero stars if I could have. Update as if 30 July: I was contacted by THM and they said that after my review here, they were going to refund the money and that our business was done. Additionally, I was told to take down this review, keep the holster and leave a 5 star review. Since I am not in the practice of being pressed and flexed on, I will post the review. I have all 32 emails and will share them here if the issue is forced.
By Keelan S.
Response from The Holster Mill· Jul 30, 2026
Respectfully Keelan, we've apologized numerous times and continue to. You were asked to remove this review or update it to 5 stars (ideally remove it) because you have now left two reviews for one purchase, which is unethical. This was not a "press" as it is the only logical way to balance out 2 reviews on 1 purchase which again is unethical, as your original review can be edited essentially forever on this platform. We apologize again for the negative experience but we politely ask you to consider this matter concluded.
I placed my order on May 2, 2026 and I still have not received my order, I would have loved the opportunity to put 5 stars but, I can't do so without my order. I placed my order a few monthes ago, its is now July 25th and still nothing.I have had to escalate my issue to the owner of the company and monthes has gone by and I still have not received my order. Its really frustrating being a CCW holder and I can not practice/train with my firearm and protect my family because I don't have the holster I paid for. At this point. I will have to go to my bank and file fraud and grievances and will be taking my business and my referrals elsewhere. In this crazy world, monthes of training could mean the difference between life and death so holsters are not just "some product" it directly correlates with safety and this is unacceptable. Li have since bought a new firearm and light setup and have ordered from another company (Tier 1 concealed) and I must say, that I have no regrets ordering from them. Not only was my holster delivered within a month, but the customer service and methodical execution of business/products has earned my loyalty and respect. As for Holstermill, I still want what I paid for and I am entitled to it as that is what I paid for. At this point, I wonder of they will ever deliver my order, let's see how this concludes,I will update this post. If by some miracle their holster executes functionality, quality and attention to detail, I will take back what I said, I am curious.
By J G.
I ordered a holster on 5/18 with a lead time of 10-15 days. I emailed in 6/21 to ask for an update, and was told it would ship by end of day 6/24. On 7/6, 2 full weeks after the deadline they established, I received a shipping notification. It is now 7/15 and the shipping still shows “Shipping Label prepared, USPS awaiting package”. I let them know the holster was needed for a match on 7/12, and they assured me it would arrive in time. When it hadn’t shipped by the end of June, I bought kydex, hardware, and foam and made my own. I’ll be reaching out today to cancel the order. Update: it’s now been 2 days since I emailed requested cancellation, no response. No acknowledgement. No update from the company on my holster’s progress. Shipping label still marked as “created, awaiting package”. Sounds like it’s chargeback time for an instagram page that just happens to get holsters out the door once in a while.
By John S.
Ordered on April 25th. Not a word about the status of the holsters. Emailed twice; no response. Decided to follow them on social media to send message there as they seem to post daily on Instagram and Facebook; message was read but never responded to. I would say they have poor customer service but that would mean that it would have to actually exist; which it clearly doesn’t. I regret trying to purchase but at least it was easier to file claim with PayPal. PLEASE, PLEASE; avoid this site, scam likely. Small update: After posting this review as well as a review on Facebook someone reached out and essentially took the blame for the mishap. It was a nice gesture and while I’m still interested in their holster due to me having a very niche firearm/light combination; I’m not interested in having to leave negative reviews in order to get a response. Maybe I’ll try again in the future but currently going to still have to avoid and look for a holster elsewhere.
By Andre B.
Holster never delivered after months of delay. Unreliable/incompetent seller.
By Unsatisfied C.
