A product I ordered was out of stock
A product I ordered was out of stock, got a quick email offering substitutions and a discount to offset the difference. Great, fast customer service. Will be back.
By Anthony B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
95 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TheHockeyDepot.com is an e-commerce site selling hockey equipment and team uniforms to leagues, teams, and schools. Here you can buy all your hockey equipment and skates at discount prices
thehockeydepot.com (thehockeydepot.com) has 95 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
95 approved reviews, newest moderated first
A product I ordered was out of stock, got a quick email offering substitutions and a discount to offset the difference. Great, fast customer service. Will be back.
By Anthony B.
A+ shipped quickly and arrived safe and sound.
By James C.
I love hockey 🏒
By Beau
Easy to order. Quick delivery got exactly what I needed. Happy grandkids!!
By Leakypail
Had tracking issues but was helped after reaching out.
By M. P.
Response from thehockeydepot.com· Dec 15, 2025
Mr Palmiscno We sent you an updated email specifying your delivery for Monday Dec 15th by 9pm. Why would you post a review stating that the package is unable to be found when we sent you the tracking with showing the delivery date as 12/15/2025 by 9pm?
thehockeydepot has a great selection of gear and everything arrived on time. Their prices are fair, and shopping was easy.
By Jace H.
The product appears to be of good quality, and it arrived in a timely manner.
By GRETCHEN B.
When I called and talk to the operator they were friendly and very helpful. He was able to get me the product on time for the event that we needed them for. I will use again in the future.
By Todd H.