thehockeydepot.comReviews of thehockeydepot.com

Response from thehockeydepot.com· Oct 1, 2026

Thank you for taking the time to share your detailed feedback! We're happy to hear that you found our website easy to navigate and that you're pleased with the quality of your practice jerseys. At TheHockeyDepot.com, we strive to deliver not only quality hockey products at competitive prices but also an exceptional shopping experience from start to finish. We appreciate your comments regarding shipping and order processing times, as we're always looking for opportunities to improve our efficiency and better serve our customers. Your feedback is valuable to us, and we look forward to providing you with an even better experience on your next order. Thank you for choosing The Hockey Depot! — TheHockeyDepot.com Customer Service Team

Response from thehockeydepot.com· Dec 15, 2025

Mr Palmiscno We sent you an updated email specifying your delivery for Monday Dec 15th by 9pm. Why would you post a review stating that the package is unable to be found when we sent you the tracking with showing the delivery date as 12/15/2025 by 9pm?

Response from thehockeydepot.com· Jun 7, 2024

Thank you for the review. Unfortunately we are unable to create one invoice when there were 2 separate orders and 2 separate payments. We strive to make all of our customers happy and we were also unaware that this was being shipped out of the USA.

Response from thehockeydepot.com· Feb 1, 2024

We are so glad that everything worked out. We strive for 5 stars and are glad we met and exceeded your expectations. Thehockeydepot.com

Response from thehockeydepot.com· Jun 5, 2023

We apologize as sometimes human error plays a part. Glad we were able to get this all taken care of for you.

Response from thehockeydepot.com· Nov 9, 2022

Cheryl: Thank you for the 4 star. At Thehockeydepot.com we strive to get 5 stars what could we have done differently to earn that extra star? We want to thank you for being a customer and appreciate the kind words!!!!

Response from thehockeydepot.com· Dec 5, 2021

Thank you for the feedback, unfortunately inventory changes all the time and although we strive to ensure products that we show are available sometimes it unfortunately can be wrong. We truly value your business and we will send you a discount code for a future purchase.