Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
95 reviews
thehockeydepot.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TheHockeyDepot.com is an e-commerce site selling hockey equipment and team uniforms to leagues, teams, and schools. Here you can buy all your hockey equipment and skates at discount prices
thehockeydepot.com (thehockeydepot.com) has 95 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
95 approved reviews, newest moderated first
Fast easy and friendly My item was out of stock, and they helped get a replacement and discounted the difference. Will be using you guys again!
By Brandon C.
Response from thehockeydepot.com· Feb 13, 2023
Brandon Thanks for your understanding and feedback and being open to a replacement and the discount. Thank you for being the best part of thehockeydepot.com, our customer. Thanks Thehockeydepot.com
I appreciate their quick and clear communications! Will definitely be shopping with them in the future!
By Cheryl B.
Response from thehockeydepot.com· Nov 9, 2022
Cheryl: Thank you for the 4 star. At Thehockeydepot.com we strive to get 5 stars what could we have done differently to earn that extra star? We want to thank you for being a customer and appreciate the kind words!!!!
They had what I needed. Sent quickly. I just wish shipping to alaska was not as expensive.
By esary
Response from thehockeydepot.com· Nov 9, 2022
Esary: We truly agree with you and unfortunately we have not found a more viable shipping option to Alaska. Wait we have an idea how about opening up a franchise up there under thehockeydepot.com :). All kidding aside we thank you for your business and truly appreciate it.
Great customer service. Order came on time and as described!
By Nicholas L.
Response from thehockeydepot.com· Nov 9, 2022
Thank you so much for the 5 star review. Customers like you make us continue to strive to be the best in the business and truly value feedback. Welcome to our family and don't forget to be Awesome!!!!
Ordered 14 pairs of hockey socks for the team. Order was shipped promptly and arrived in good time.
By Geoffroy B.
Response from thehockeydepot.com· Nov 9, 2022
Thank you so much for the 5 star review. Customers like you make us continue to strive to be the best in the business and truly value feedback. Welcome to our family and don't forget to be Awesome!!!!
There was one jersey missing from my order (the blue ny rangers). And the ones that i recd didnt fit in the arms. im very sad.
By Asif C.
Response from thehockeydepot.com· Apr 25, 2022
Mr Chhabu: Lets get a few things straight. You did not contact us to ask about exchanging anything, we emailed you and said the Rangers jersey was out of stock and we sent up separately from the package via USPS the gray jersey for the replacement. You also asked us for a sizing chart which we supplied and you ordered the Intermediate Goalie Cut which is a Junior Size not a Senior Size Goalie cut jerseys. What you ordered you received and if you ordered the wrong size which seems to be the case how is this our fault when you neglected to even contact us to see what can be done. Please feel free to email us at [email protected] and reference your order number so we can see what can be done but understand what You ordered We shipped. Thanks, Mike Thehockeydepot.com
Initially ran into issues with incorrect product shipped, but customer service worked it out, and made things right.
By Mike F.
Product was great. Shipping was super fast. Overall great experience.
By Brett R.
Response from thehockeydepot.com· Apr 9, 2022
Brett, Thank you so much we truly appreciate the 5 star review and we strive to make every customer happy and hopefully continue to earn your business. Thanks again, Thehockeydepot.com
