Great product. Shipping problem.
Product was exactly what I wanted. I did pay for 2-3 day delivery and it was here 7 days later. Still waiting for my refund for the extra delivery fee that was not honored.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
270 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Hobby Hub carries a wide selection of trading cards games, RPGs, collectibles, board games, gaming accessories and much more!
thehobhub.com (thehobhub.com) has 270 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 6 reviews with 3 stars · Clear filters
Product was exactly what I wanted. I did pay for 2-3 day delivery and it was here 7 days later. Still waiting for my refund for the extra delivery fee that was not honored.
By customer
Box showed up smashed up not packaged well
By Neal S.
Shipping was fast but I ordered a binder for my Pokemon collections and the binder arrived with a huge mark on the front of it. It looked like from the cardboard they used to ship it. This could have been avoided by wrapping the product in plastic.
By Kyle
Shipped quickly and the packaged arrived undamaged. However, I selected the UPS shipping option, which was slightly more expensive (because USPS typically sucks in my area), but it was still shipped via USPS. I contacted The Hobby Hub via phone during business hours and only received a voicemail. I left a message stating my complaint about shipping, and I never received a callback.
By BSwavey
Only half my order arrived, the refund was easy though
By Colin D.
The shipping services you use are extremely slow compared to others, great products and prices
By Michigan P.