Very attentive customer service
Very attentive customer service. Fast response resulting in a satisfied customer. Hope the product works as well as the customer service team!
By Gail B.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
381 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remove your wrinkles, fine lines, and just keep glowing! Receive the magical gift from The Glow Fairy and magically you'll reverse the clock on your skin!
The Glow Fairy (theglowfairy.com) has 381 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
381 approved reviews, newest moderated first
Very attentive customer service. Fast response resulting in a satisfied customer. Hope the product works as well as the customer service team!
By Gail B.
This is my second purchase from Glow Fairy. The products are good and delivery is fast. Today I made an error in the order and emailed them immediately only to be given a prompt reply and correction on the same. Thanks Glow Fairy.
By Diabolique
What can I say. This company went above and beyond! I won’t go into boring details, but I have never been more confident in a company to resolve an issue, resulting in a very happy customer in the end.
By Valued JR C.
The customer service was great. I haven't had the opportunity to try the products because someone decided to take my delivery. But dealing with the customer service people went very well. Thank you very much for your help.
By Ikeda B.
Customer service went above and beyond helping me. Product was easy to use.
By Mandi
What a great company. This has definitely been one of the best customer service experiences that I have had with an online purchase. I will absolutely be purchasing more and I can’t wait to try my new order!
By customer
I haven't had an opportunity to use the cream yet but I did have an issue and had to contact customer service. They were very pleasant, professional, and resolved my issue in a very timely manner! If the cream is as good as their customer service, I will definitely consider buying again.
By Sonya R.
It didn’t work with my skin but the Glow Fairy contacted me and said they will do a refund/return. I will update this review after the refund is issued.
By Carol M.