It actually came in a timely manner
It actually came in a timely manner. Usually it takes MONTHS
By Quindel James Q.
Monday, November 9, 2026 · Customer reviews of US businesses
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565 reviews
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Freeze Pipe is a small American-owned online smoke shop that makes a unique line of freezable bongs, bubblers, pipes and more. These thick glass pieces all feature various combinations of glycerin coils, which work to cool smoke down by over 300 degrees.
thefreezepipe.com (thefreezepipe.com) has 565 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
565 approved reviews, newest moderated first
It actually came in a timely manner. Usually it takes MONTHS
By Quindel James Q.
My free pipe busted while trying to clean it
By Cleveland C.
Great people, great service and best puff puff give devices on the planet!!! SMOKE ON!!!
By Shawn B.
The craftsmanship on this glassware is exceptional, and it was carefully packaged so as to prevent damage during delivery. Thank you for producing and packaging my glassware with care.
By Nicole M.
Good stuff the best stuff
By Daniel T.
I have to echo what has already been said here multiple times. Ordered my freeze pipe Bong Dual and flower kit on the 10th of December. Shipping label was created the next day, so was hyped to get it for the Christmas break. It is now the 5th of January, and the bong hasn't shipped yet. Fedex status still stuck on 'Label Created' status. I have sent 2 emails now to customer service, one on the 20th of December and one on the 28th, no response whatsoever. Just dead silence. If I don't get a response or if it hasn't shipped by next week I am making a paypal claim against them. You can sell the best product in the world, but this kind of service is unacceptable and will be your downfall.
By Matthew V.
The glycerin coil gets clogged very easily to the point of stopping the flow of air . Happened on one of my first uses .
By Andrew L.
Order was late. Ordered December 14 received January 3rd. Took way to long just to get them to ship product. No reason orders should not ship within 2 days after companies receive payment
By Raymond M.