Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
86 reviews
The Framery at 1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try risk-free and find frames you’ll love. Our free in-home try-on lets you try frames at home, completely free. Free Adjustments. Free Shipping. 60-Day Returns.You should love everything about your glasses.We’ve kept all the great parts of buying glasses like exploring new styles, trying-on your faves, and, um, seeing clearly again. And we got rid of the not-so-great parts: the pressure, the awkwardness, and the sticker-shock. We put you in control and give you lots of choices. The result? Happiness. Just like we like it.
The Framery at 1-800 Contacts (theframery.com) has 86 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
86 approved reviews, newest moderated first
High quality glasses at a great price. The website made it easy to choose frames and try them on virtually before making my final choice. Delivery was quick too!
By Susan
Response from The Framery at 1-800 Contacts· Sep 4, 2026
We're so happy to hear you found high-quality glasses at a great price and enjoyed our virtual try-on feature! We appreciate your kind words about our quick delivery.
Perfect fit! Delivery very timely
By Joyce
Response from The Framery at 1-800 Contacts· Sep 1, 2026
We're so happy to hear that the fit was perfect and our delivery was timely for you! We truly appreciate your positive feedback.
I see well through my glasses but they are very loose>
By Gerard
Response from The Framery at 1-800 Contacts· Sep 1, 2026
We appreciate your feedback. We understand your glasses are loose, and we want to help. You are covered by our guarantee as well as we can help adjust your frames as well. If you do take them into your local Optometrist they will usually offer free adjustments or we can refund you up to $25 for and fees they charge for that. Reach out to our amazing team and they can help you!
Received glasses. The arm off the frame snapped off. Very cheap feeling. Returned awaiting new glasses.
By Joe G.
Response from The Framery at 1-800 Contacts· Sep 1, 2026
We are truly sorry to hear about the issue with the glasses' arm. We appreciate you letting us know and are working to ensure your new pair meets our quality standards.
Super easy process, came within 10 days, took them to a local eye glass chain store and had them adjusted. Perfect!
By SazzyEyes
Response from The Framery at 1-800 Contacts· Sep 1, 2026
We're so glad to hear that the process was easy for you and that your order arrived promptly! It's wonderful that you're enjoying them.
So happy I found and ordered my glasses from The Framery! I took a chance, having never made an online order for glasses, but so happy I did. There website was so easy to use and had nice selections on the frames. Shipping was quicker than I expected and they fit wonderfully. Can see perfectly now ...thanks so much for a great pair of glasses. I'll be back to order again!!
By Cathy H.
Response from The Framery at 1-800 Contacts· Sep 1, 2026
We are so happy to hear you had such a positive experience with your first online glasses order from us! We are thrilled that our website was easy to use, our selections appealing, and that your new glasses arrived quickly and fit perfectly. Thank you for your kind words; we look forward to your next order!
Amazing glass and team is amazing how fast the get it to your door
By Joseph
Response from The Framery at 1-800 Contacts· Aug 28, 2026
We're so glad you love the glass and were able to see our speedy delivery! Thank you for your kind words.
Easy ordering,my first pair was not fitting right There was no problem they made a new pair. They sent a return prepaid label for me to send glasses back. Also gave me time to try my new glasses to make sure I love them
By Kathy
Response from The Framery at 1-800 Contacts· Aug 28, 2026
We're so glad to hear that we could help you find the perfect fit for your glasses! We appreciate you sharing your positive experience with our service.
