The Framery at 1-800 ContactsReviews of theframery.com

Response from The Framery at 1-800 Contacts· Sep 23, 2026

We appreciate your kind words about our customer service. We are sorry the glasses did not meet your expectations regarding size and appearance. We want you to love what you have and have options to help resolve this for you you are covered by our 60 Day Delight Guarantee. We would love to get you a pair of glasses that work for you. Feel free to text, chat, email, or call us to get that set up.

Response from The Framery at 1-800 Contacts· Sep 16, 2026

We're so happy to hear you love the glasses and their quality! We appreciate you recommending us and are glad they arrived quickly.

Response from The Framery at 1-800 Contacts· Sep 16, 2026

We're so happy to hear you loved our try-before-you-buy option and are enjoying your new glasses! It's wonderful that you've received so many compliments and find our prices great. Thank you for your kind words!

Response from The Framery at 1-800 Contacts· Sep 15, 2026

We're so glad we could help you find the perfect fit! We always want our customers to be completely satisfied with their purchases.

Response from The Framery at 1-800 Contacts· Sep 15, 2026

We're so happy to hear you love your new glasses and that our process for uploading prescriptions and selecting lenses was easy! We're glad they arrived quickly and fit perfectly.

Response from The Framery at 1-800 Contacts· Sep 15, 2026

We are truly sorry to hear about the issue with your delivery, even though it was a carrier error. We appreciate your understanding and are glad we could help resolve it for you. We look forward to you trying our glasses soon!

Response from The Framery at 1-800 Contacts· Sep 15, 2026

We are so happy to hear that our team was able to provide prompt and efficient assistance with your shipping return label. We truly value your feedback and love that you got to experience texting with one of our amazing agents!

Response from The Framery at 1-800 Contacts· Sep 15, 2026

We're so happy to hear you found our virtual try-on process easy and that you love your new glasses! Thank you for sharing your positive experience.