Cant connect
Hard to rate as I cant connect Flightwall, device accepts only 2,4 GHz Wi-Fi but I have 5 GHz. Any ideas what I should do?
By Tarmo L.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
231 reviews
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TheFlightWall is listed under Appliances & Electronics.
TheFlightWall (theflightwall.com) has 231 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
231 approved reviews, newest moderated first
Hard to rate as I cant connect Flightwall, device accepts only 2,4 GHz Wi-Fi but I have 5 GHz. Any ideas what I should do?
By Tarmo L.
Easy purchase, prompt delivery and product exactly as promised. Better possibly. We live off the end of a municipal airport and on a corridor between Detroit and Toronto so there are almost always planes overhead. Nice to know who and what they are, where they came from and are going and at what altitude and speed.
By Adrian D.
Upon arrival, everything looked perfect. Reasonably fast delivery, and clean packaging. After many, many attempts to connect the device to the app, I was unable to get the device connected/working. Multiple emails to support resulted in zero response, same goes for calls / VM's. Since the company was unresponsive, and the product failed to connect, I filed a claim with PayPal's resolution center for refund, which was extended. Many good reviews out there, but this was a negative experience with device setup, function, and customer support for me... 1-star, would not recommend.
By James
Response from TheFlightWall· Sep 23, 2026
Hi James, Thank you for your feedback and I am sorry this has been your experience with our product. We were facing some issues with android recently which is fixed now. If you are still facing issues please let us know and we would be happy to help. The contact email found at the bottom of our website is exactly where my team can assist. Looking forward to getting this resolved.
Just received the Flightwall Mini and spent all evening trying to connect to the display. Reconfigured my router for guest 2.4ghz, rebooted device over a dozen times, deleted and reloaded the app, deleted cache, rebooted phone, manually configured unit WiFi. Tells me it has connected to the display but it's not responding. Going to try again tomorrow then return for a refund. Don't waste your time on poorly developed Chinese junk.
By Carl T.
Response from TheFlightWall· Sep 23, 2026
I am sorry this was your experience. We were facing some issues with android set up which is now resolved. Please make sure you have the most up to date. If issues continue please reach out to contact so we can help get this resolved.
Great product and genuinely excellent support. My first FlightWall Mini unfortunately had a hardware fault, but the support team took the problem seriously, suggested sensible tests and quickly arranged a replacement. The new unit was up and running in just a few minutes and has worked perfectly ever since. Friendly, competent and efficient support throughout. I could not really have asked for more.
By René C.
Good addition to my flight gadgets! Love listening to ATC and seeing the flight data when the flights check in with approach.
By Ken M.
46 years with a major airline, it’s really cool knowing what is flying over my house. What a conversation piece, it’s mind blowing for my guests! I bought one for my son for his birthday, he’s a Captain on a Praetor 600, and he loves it.
By Michael N.
Great display! Easy install! Its opening a whole new world of aviation for me.
By Mark R. B.