DotstoreReviews of thedotstore.com

Great support!! Fast!!

Downloaded the free version of a plugin and somehow got charged for the premium version without agreeing to a free trial or anything. They charged us on thanksgiving day for a plugin we don't use. We also have no idea how they got our payment information as we are a very small company, and we are 100% sure that none of us entered our card information. Also, please read over their refund policy: there terms and conditions basically only allow for refunds if you find a Technical issue with their product despite advertising a "no questions asked, 14 money back guarantee". Scum of the Earth Business to deal with. Look up the company they charge through (freemius) and you'll see the same thing.

Great support and very helpful plugin!

I was having an issue with the plugin and contacted support. Once I reported my issue they promptly replied and addressed my concerns. All is working great! Thank you.

fast response and very helpful

I had an issue with a license key not activating properly. Although I had to wait a few hours for support to come online, once they did, the response was fast and helpful across both email and chat. My issue was resolved quickly and successfully. While the agent didn’t go into detail about the cause, the speed and professionalism of the resolution gave me confidence in their support team. Overall, a very positive experience... quick, reliable, and effective support when I needed it.

Quick response to help me resolve my questions and apply free shipping to a single product

It’s truly the best shipping plugin on Wordpress right now. Very easy to use and allows you create a many as 10 shipping rules on the free version.