The personal text messaging getting…
The personal text messaging getting everything lined out was a great experience.
By Preston F.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
317 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Custom Packaging provides best solutions for every packaging needs, we are professional with the brainpower, technology and expertise that you need.
The Custom Packaging (thecustompackaging.com) has 317 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 302 reviews with 5 stars · Clear filters
The personal text messaging getting everything lined out was a great experience.
By Preston F.
David Storm was excellent throughout the whole process. He responded very quickly and was very helpful. My custom boxes came out beautifully! I will be ordering again!
By Anthony D.
I worked with Sam and his responses were prompt and helpful! It only took a day to finish getting my design finalized and have my order on the way. Sam was incredibly helpful and he even sent me tracking info and checked in to ensure they were delivered. The final product looks awesome and we will be returning!
By Caitlyn B.
Good customer support/service and happy I chose this place they were great!
By heath H.
Response from The Custom Packaging· Aug 21, 2023
Thank you for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.
Sam was very responsive and designed the perfect box for my project and delivered it a week ahead of when he promised:
By Linda G.
Response from The Custom Packaging· Aug 8, 2023
Thank you for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.
Sam and Custom Packaging did a fantastic job making my boxes! So professional and attentive!
By Cj
Response from The Custom Packaging· Aug 3, 2023
Thank you for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.
Thank you so much! Sam Morris is great - we will be ordering again.
By Royal C.
Response from The Custom Packaging· Jul 31, 2023
Thank you for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.
The custom rigid, black boxes with our logo in gold foil turned out beautifully! Will definitely order again.
By Emily W.
Response from The Custom Packaging· Jul 24, 2023
Thank you Emily for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.